This profile has been claimed by the business owner or representative.
Commonwealth Senior Living at Hillsville
- Community Centers
- Hillsville, VA
About this business
Location details
100 Kyle Dr, Hillsville, VA, 24343, United States
Get directions
5 all the way. What we like the most about the community is that they keep the members active and yes we would recommend Commonwealth Senior Living community to other families based on the experience we have had.
Business response:
We are so happy that you've had a great experience in our community! We ensure that each resident has the utmost care. If you have any questions or recommendations, we are always striving to improve our resident and family experience! We look forward to seeing you soon!
The staff and the facility were great. It's only drawback is that it is in Virginia. My advice to families is... if your loved one has a risk of falling ( out of bed or out of their wheelchair), stay out of Virginia.
Business response:
Your feedback is highly appreciated. Thank you so much for the review!
The staff gets a 5+. What we like the most about the community is that the families inquiries are addressed promptly and individually. The friendliness of all of the staff and volunteers encourages everyone involved
Business response:
Kevin, we are so happy that you have had a great experience in our community. We ensure that each resident has the utmost care. If you have any questions or recommendations, we are always striving to improve our resident and family experience. We look forward to seeing you soon!
I do see other residents participating in the activities and enjoying them and we would recommend this community to other
Business response:
We appreciate the kind words and are glad we could provide you with a positive experience!
My loved one was previously a resident at Commonwealth Senior Living at Hillsville. I have minimal complaints. Good response when we asked for things we felt were needed. So happy to be there with Hospice overseeing and we also hired additional caregivers so someone would be with her the majority of the day. Rarely any extra at night.
This community is nice and clean and the grounds are well maintained. The staff is responsive to dad's needs and are friendly. The place seems well managed. He loves the food here he said they feed him well. He's been out for an activity to go get ice cream and enjoyed that. I would highly recommend this community to friends and family.
I visited the assisted living area and the place was clean and folks were friendly. Several of the residents were out taking advantage of the common areas and dinning and they seemed very happy. This place has a lot to offer in activities as well. A little on the higher end of costs and only 1 medical transportation trip provided but a appeared to be a well maintained facility.
We used Commonwealth Assisted Living for a brief respite stay for my loved one. Overall I thought things went very well! Dad really enjoyed his time here, and all of the staff we worked with were pleasant and helpful.
They don't have enough staff right now to take care of the residents. They have one nurse and everyone else is an assistant so they cant make any decisions. The person that runs the location is never there for you to ask the questions that you have and then also with one nurse there is no nurse to answer questions. I would not recommend. Until they fix this problem things will not be good.
Business response:
Thank you for sharing your concerns with us. Our team works hard to improve the lives or seniors, their families, and each other. I would like the opportunity to speak with you about your experience in greater detail. Please reach out to me at your convenience at Rebecca.Sturtz@CommonwealthSL.com.
Frequently asked questions about Commonwealth Senior Living at Hillsville
How is Commonwealth Senior Living at Hillsville rated?
Commonwealth Senior Living at Hillsville has a 4.7 star rating with 82 reviews.
When is Commonwealth Senior Living at Hillsville open?
Commonwealth Senior Living at Hillsville is open now. It is open 24/7.