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Commonwealth Senior Living at the Eastern Shore
- Community Centers
- Onancock, VA
About this business
Location details
23610 North St, Onancock, VA, 23417, United States
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The staff is caring and attentive, creating a warm and welcoming environment. The community offers comfortable gathering spaces where residents can relax, socialize, and participate in activities. There are a variety of activities available each day, providing opportunities for engagement and enjoyment. While not everyone participates in every offering, there is something for everyone, and the atmosphere remains friendly and inclusive.
Business response:
Thank you so much for taking the time to share your positive experience with us! We are happy to hear you feel confident in the care provided in our community. It's feedback like yours that inspires and motivates our team to continue serving our residents with dignity and respect every day. Thank you again for your kind words and support.
The staff is wonderful. They are truly angels. They love their residents and truly desire to take the best care of them.
I've found the staff to be very attentive to my sister and, she has been adjusting very well to her new surroundings. I was familiar with the facility when it was The Heritage. I actually think this is the best facility in the area. I would absolutely recommend Commonwealth to others looking.
Business response:
Thank you for taking the time to share your kind words. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
They've been wonderful (despite my mother's inability to come to terms that she is where she needs to be. When it comes to the cleanliness I have no complaints. The staff members are angels. I probably should knock off one half point, but that would be unfair because they are understaffed. And that is more a symptom of the current economy and not the faults of CSL. The meals and dining receive a 3 because the feeling that I get from my mother is that the food is not the greatest.. Really not sure on the activities because my... read more
Business response:
Thank you for taking the time to share your kind words. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
It's a very friendly atmosphere. some residents look out for each other..and they care and miss them when they are not there. ( gone shopping drs. apptmnts, visits w/ family)Our front desk ladies are always kind and helpful, on the phone or in person!! Birthdays are celebrated..as well as just everyday routines.
Business response:
Thank you for taking the time to share your kind words. We're so glad to hear you had a great experience with our community. Improving the lives of seniors, their families, and our associates is central to everything we do, so we truly value your feedback.
A happy community.. well taken care of for the most part. I would share w/ friends or family that you have to visit your loved one frequently...so that you know what's going on w/ your loved one, and can be proactive in their care.
The main problem is very substandard nursing care for the assisted living residents. Our family member who resided their noticed this as she is a retired RN. It was her main reason for leaving, should be become ambulatory in the future. She said that there is a lack of supervision of the nurses and some residents suffered unnecessarily, due to substandard medical care. The air conditioning and heating is obsolete and uncomfortable. If the above two items were corrected, the Hermitage would be a very good place.
Frequently asked questions about Commonwealth Senior Living at the Eastern Shore
How is Commonwealth Senior Living at the Eastern Shore rated?
Commonwealth Senior Living at the Eastern Shore has a 4.7 star rating with 88 reviews.
When is Commonwealth Senior Living at the Eastern Shore open?
Commonwealth Senior Living at the Eastern Shore is open now. It is open 24/7.