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Compass Insurance Agency

4.9

About this business

Location details

280 Ann St NW, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
4.9527 reviews
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Karen R.'s profile image
Karen R. 
5 years ago

I've had several exchanges with Brad Schaap in the past week, by email and by phone. I find him to be inventive, curious, courteous, definitely a can-do person who can also listen. Another significant trait that should not be overlooked is how he keeps his word. Karen in San Diego 

Business response:

Thank you so much for your kind words, Karen. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Dennis M.'s profile image
Dennis M. 
5 years ago

Great service by Taylor Pomykala and the team. 

Business response:

Thank you so much for your kind words, Dennis. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Hortencia R.'s profile image
Hortencia R. 
5 years ago

Rad has went above and beyond for me. Thank you so much for everything! I couldn't ask for a better agent!! 

Business response:

Thank you so much for your kind words, Hortencia. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Joan H.'s profile image
Joan H. 
5 years ago

I hate calling places to cancel services, but I did that today for a refugee family in my church. Melissa was kind and professional, and in NO WAY made me feel guilty . She didn't ask questions or make any comments that suggested I was making a mistake. She made the process as convenient as she could for me. That rates as a 5-star employee in my book! 

Business response:

Thank you so much for your kind words, Joan. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

eugenia k.'s profile image
eugenia k. 
5 years ago

I give Holly a High 5 thanks so much for getting those proofs of insurance over to my properties  

Business response:

Thank you so much for your kind words, Eugenia. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Kyle B.'s profile image
Kyle B. 
5 years ago

Holly Tacoma and Compass Insurance have given me exceptional service and insight in getting my first small business off the ground and running. I refer all of my contract employees to her and simply say "Call Holly, she will take care of you." It has been a great experience.... Kyle B. Grand Rapids MI 

Business response:

Thank you so much for your kind words, Kyle. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Roger S.'s profile image
Roger S. 
5 years ago

Holly has been great to work with in getting my new business liability policy set up, she is very knowledgeable and helpful. Roger Glasstar Auto Glass LLC 

Business response:

Thank you so much for your kind words, Roger. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Madi M.'s profile image
Madi M. 
5 years ago

The Best Insurance Agency around.  

Business response:

Thank you so much for your kind words, Madi. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

chelsDC 12ea b.'s profile image
chelsDC 12ea b. 
5 years ago

Melissa and James are wonderful. They are professional, thorough and good communicators. I was never left wondering what was going to happen "next" they updated me with new info as they received it. I love that!! Thanks again, to the both of you, for working with me..  

Business response:

Thank you so much for your kind words, Chelsdc 12ea. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Frequently asked questions about Compass Insurance Agency

How is Compass Insurance Agency rated?

Compass Insurance Agency has a 4.9 star rating with 527 reviews. 

When is Compass Insurance Agency open?

Compass Insurance Agency is closed now. It will open on Monday at 8:30 a.m.