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Compass Insurance Agency

4.9

About this business

Location details

280 Ann St NW, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 6:30 p.m.
Tue8:30 a.m. to 6:30 p.m.
Wed8:30 a.m. to 6:30 p.m.
Thu8:30 a.m. to 6:30 p.m.
Fri8:30 a.m. to 6:30 p.m.
SatClosed
SunClosed
4.9527 reviews
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cpaplin@yahoo.com M.'s profile image
cpaplin@yahoo.com M. 
6 years ago

Excellent customer service from Paul Middel and Melissa Shelley. Within minutes I was given a response and provided with a new auto policy. This is why I continue to stay with Compass year after year. 

Business response:

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Michelle H.'s profile image
Michelle H. 
6 years ago

Justin Mulder is awesome! As a former insurance agency owner I am glad to have him as our agent. He is responsive and knowledgeable, and found us a great price on home, auto and boat policies without compromising our coverage levels. I would recommend you give him a call! 

Business response:

Thank you so much for your kind words, Michelle. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Lynne Hogan C.'s profile image
Lynne Hogan C. 
6 years ago

Thanks Jodie Spencer for all your help!! I can always count one you!! 

Business response:

Thank you so much for your kind words, Lynne. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Laura S.'s profile image
Laura S. 
6 years ago

Taylor Pomykala You are always there when I need you :) ! 

Business response:

Thank you so much for your kind words, Laura. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Janet M.'s profile image
Janet M. 
6 years ago

thank you Jodie. You are always there when I need you. 

Business response:

Thank you so much for your kind words, Janet. We are so glad Jodi is able to help you when needed! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Mary J.'s profile image
Mary J. 
6 years ago

Melissa has been awesome to work with and fast when I need to add a vehicle to my policy 

Business response:

Thank you so much for your kind words, Mary. We are so glad Melissa was able to help! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Miren L.'s profile image
Miren L. 
6 years ago

Paul has been a great help to me and my insurance journey, I didn't really know where to start but he helped me through it seamlessly. Super easy straight forward and affordable insurance has been my experience. Thank you! 

Business response:

Thank you so much for your kind words, Miren. We are so glad Paul was able to help! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

victor l.'s profile image
victor l. 
6 years ago

So far i am happy with your service. you help me make the right decision to change company to do business with. rating 100  

Business response:

Thank you so much for your kind words, Victor. We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

PHILLIP K.'s profile image
PHILLIP K. 
6 years ago

Re Jodi at compass, She took care of my updated insurance certificate in just 2 minutes. The dealer and i were very surprised that it could be done so quickly. Good Job! 

Business response:

Thank you so much for your kind words, Philip. We are so glad Jodi was able to help! We really appreciate you taking the time out to share your experience with us. Cheers, Compass Insurance Agency 

Frequently asked questions about Compass Insurance Agency

How is Compass Insurance Agency rated?

Compass Insurance Agency has a 4.9 star rating with 527 reviews. 

When is Compass Insurance Agency open?

Compass Insurance Agency is closed now. It will open on Monday at 8:30 a.m.