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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Just felt as if there was lack of compassion and understanding. I was having a panic attack when i came in and was kind of treated rudely and my concerns seemed to be misconstrued and met with hostility at one point. In the end it was better but i think they could use more understanding when it comes to anxiety etc.
Business response:
Thank you for speaking with our Medical Director, Dr. Vu, on the phone recently. It is important to us that our patients receive exceptional care and compassion at each visit and regret this was not your experience. We will use your feedback as a driver for improvement and follow up on the issues you described. We hope you are starting to feel better and please do not hesitate to reach out to Dr. Vu if you have any questions or need additional assistance.
Everyone was so attentive and helpful
Business response:
Hello Ms. Gastelum, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our La Vernia location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
Excellent care and follow up!
Business response:
Hello, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Alaomo Heights location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
Dr and nurse were very thorough and very good with communicating what was going on and also what to expect.
Business response:
Hello Mr. Ahrens, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our TLC location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
The clinical treatment and experience was superb and excellent! I have been there three times recently-and every time has been great. However two of my three visits have been thumbs down on the intake regarding my co pay. Twice the front office misquoted my co pay pay example yesterday from office said it was $275 and actually it was $50. Twice they apologized but if I had not questioned I’d be out over $400 in copay. My insurance is bcbs Texas.
Great service. Fast. Knowledgeable Doctors.
Business response:
Hello Mr. Huseman, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Camp Bowie location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
All staff at this urgent care are amazing! We are very grateful to have had several unexpected visits and all visits were the best!
Business response:
Hello Ms. Pagels, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose our Camp Bowie location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
All the staff that treated me were especially kind! Dr. Charles, the physician that treated me was very nice, and very thorough in his examination.
Business response:
Hello Ms. Weissenborn, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Camp Bowie location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
The clinic took care of me quickly and efficiently. Nurses and Doctor couldn’t have been nicer.
Business response:
Hello, We really appreciate you taking the time to share your 5 star rating with us! We're grateful you chose Camp Bowie location where we're always here to help 24/7. Thank you for the kind words. It was our privilege to serve you. Please get well soon and thanks again.
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 5 star rating with 25,854 reviews.
When is Complete Care open?
Complete Care is closed now. It will open tomorrow at 9:00 a.m.