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Complete Care
About this business
Location details
76092, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Staff was welcoming considering the late night visit. Attentive to my health concerns.
Business response:
Hello Ms. Morales, Thank you for taking the time to give us feedback regarding your ER visit to our Alamo Heights location. We are thrilled with the 4 star rating and appreciate knowing your were taken care of in the middle of the night by caring, professional people that love their patients. We are open 24/7 and always here to help! Thank you again and please take care!
Staff is always so helpful and listens to my concerns. I always appreciate the staff and their care. The follow up call is also such a great genuine way of a full on patient experience. Dr. Frausto and Dr. Serial are amazing doctors! Thank you!
Business response:
Hello Ms. Felan, Wow! What a kind review of our Culebra Road facility. We appreciate your comments regarding Dr. Frausto and Dr. Serial, we agree, they ARE amazing! It is so nice to hear such kind words about the care our patients receive and even better....receiving 5 stars for it!!! Thank you again and please take care.
I have been treated at this facility several times and the care and service provided is excellent. The staff is friendly and knowledgeable and my outcomes have always been positive. I would recommend this facility to anyone without hesitation.
Business response:
Hello Mr. Orem, Thank you for choosing our Alamo Heights facility yet again! We appreciate loyal customers and we make it our mission to give top quality healthcare from professionals who are knowledgeable and truly care about their patients. We are here 24/7 and always ready to help. Thank you again and please take care.
The staff was so fast and incredibly friendly and knowledgeable. My daughter is still talking about how nice her doctor was.
Business response:
Hello Ms. Khun, Thank you for choosing our Tyler facility to bring your daughter to recently. We are so pleased to hear how much she liked her doctor and that the staff worked quickly while still being friendly. We are open 24/7 if you ever need us again in the future. Thank you again!
Excellent service
Business response:
Hello Ms. Willis, Short and to the point! Thank you for your feedback and 5 star rating! We are so pleased you had great service at our La Vernia facility. Please get well soon. Thanks again!
Great no wait
Business response:
Hello Mr. Lingo, So happy you experienced no wait time at our La Vernia location recently. Thank you for the 5 star rating, we couldn't be more pleased! Hope you get well soon. Thank you so much!
Was treated very well. Will be back if any more accidents occur.
Business response:
Hello Mr. Thornburgh, We appreciate you taking the time to write about how you were treated at Complete Care Tyler. We're so happy you would choose to return if you ever required emergency medical attention in the future. We are always here and open, 24/7. Please get well soon and thank you!
The staff was very friendly and helpful and the physician who examined me was patient, asked what seemed to be all the right questions and listened thoughtfully to my answers. The only drawback to me was that the clinic doesn’t honor Medicare even if the patient has supplemental coverage with a private national insurance company.
Business response:
Mr. Donegan, we have great news for you!! As of today, The Emergency Clinic of Alamo Heights is recognized by Medicare. You can now be treated 24/7 by our amazing staff and we will submit your claims to Medicare. We are over the moon about this and hope you will remember us when you need us. Hope you are well, take care.
Great in and out service, everyone from receptionist to nurse to Dr McDonald was great.
Business response:
Hello Mr. Nejame, Thank you for your feedback on our Tyler facility. We tend to agree with you...Dr. McDonald is GREAT! Our whole team is top notch and they are proud to show it by giving quality care each and every time a customer needs help. We are always open too, 24/7! Thank you again and get well soon!
Frequently asked questions about Complete Care
How is Complete Care rated?
Complete Care has a 5 star rating with 25,839 reviews.
When is Complete Care open?
Complete Care is closed now. It will open at 9:00 a.m.