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Complete Care

4.9

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Location details

321 W Southlake Blvd #140, Suite 140, Southlake, TX, 76092, United States

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4.91,918 reviews
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Richard R.'s profile image
Richard R. 
12 hours ago

Definitely our go to place when a family member needs medical attention. Always immediate expert care with a great compassionate staff. They go beyond in every way. They are extended family and we really appreciate them so much. They are just what you need when not feeling good not like other er's who treat you like a number it really is Complete Care. 

Business response:

We are pleased to hear that we feel like extended family. Your trust in our compassionate care means everything to us. It's incredibly heartwarming to know that you consider us your go-to place for medical attention and that our staff's compassionate approach makes such a meaningful difference during times when you and your family members aren't feeling well. Thank you for trusting us with your care.  

Daphne S.'s profile image
Daphne S. 
6 days ago

This is my 2nd visit, and both times, I have received fast, quality care. I will return for future needs. 

Business response:

Thank you for choosing us again for your second visit. We truly appreciate your trust in our fast, quality care and are delighted to hear that both of your experiences with us have met your expectations. It means a great deal to us that you have consistently received the level of service you deserve during your visits. We look forward to continuing to serve you for your future needs and providing the same fast, quality care that you have come to expect from us. 

Lorie P.'s profile image
Lorie P. 
a month ago

My experience was awesome. The staff was efficient, friendly, funny and thoughtful in treating my broken ankle. 

Business response:

Thank you for taking the time to share your experience. We appreciate your kind words about our efficient, friendly staff. We understand that dealing with an injury can be stressful, so knowing that our staff made your experience awesome despite the circumstances means a great deal to us. Your feedback about their friendly and funny approach while maintaining their efficiency is exactly what we strive for in our patient care. 

Debra M.'s profile image
Debra M. 
a month ago

Check in…fast and easy. Jonathan, my nurse was friendly, caring and excellent. Dr Lepak was so kind and explained everything so well! I appreciate their care and concern! 

Business response:

We are delighted to hear about your positive experience! Jonathan and Dr Lepak truly care about providing excellent service. It's wonderful to know that our check-in process was fast and easy for you, as we strive to make your visit as smooth as possible. We're especially pleased that Jonathan provided you with friendly and caring nursing care, and that Dr Lepak took the time to explain everything thoroughly and kindly. Your appreciation for their care and concern means a great deal to both of them and our entire team. Thank... read more

Gerald L.'s profile image
Gerald L. 
a month ago

Always a great experience at Complete Care. The follow-up is amazing. 

Business response:

Thanks for highlighting our amazing follow-up. We're so pleased to hear that you consistently have great experiences with us at Complete Care. Your feedback about our follow-up process means a lot to our team, as we work hard to ensure every patient receives the attention and care they deserve. We truly appreciate your continued trust in Complete Care and are grateful for patients like you who take the time to share their positive experiences. 

Kristin W.'s profile image
Kristin W. 
2 months ago

Exceptional care from all involved. This is an amazing resource in our community. Thank you!! 

Business response:

Thank you for recognizing our exceptional care and taking the time to share your experience. We're truly honored to serve our community. Your kind words mean a great deal to our entire team, and they motivate us to continue providing the highest level of care possible. We appreciate your support and are grateful to have you as part of our community. 

Elizabeth D.'s profile image
Elizabeth D. 
3 months ago

Clean facility. Convenient location. Short wait times. Professional and friendly nurses and doctors. This standalone ER has been a Godsend for both myself and my children on multiple occasions. 

Business response:

Hello Ms. Doros, We are happy to hear our facility and staff provided excellent care for your family's needs. It's wonderful to know that our clean environment, convenient location, and short wait times have been beneficial for both you and your children on multiple occasions. We strive to maintain a professional and friendly atmosphere, and we're glad our nurses and doctors have met your expectations. Thank you for choosing our standalone ER for your emergency medical needs. 

Judy D.'s profile image
Judy D. 
3 months ago

I had severe back pain. Was seen very quickly. Staff was friendly, cl 

Business response:

Thank you for taking the time to share your experience with us. We're glad to hear that we were able to address your severe back pain quickly and efficiently. It's great to know that our staff provided you with friendly care during your visit. We always strive to offer prompt attention and a welcoming environment for our patients. Your feedback is appreciated, and we're pleased we could meet your needs effectively. 

Michael M.'s profile image
Michael M. 
3 months ago

Fast, easy, and friendly. Can’t beat it! 

Business response:

Thank you for your review! We appreciate your kind words about our fast, easy, and friendly service. It's great to hear that you had such a positive experience with us. We strive to provide efficient and comfortable services for all our patients, and your feedback lets us know we're on the right track. Thank you again for taking the time to share your thoughts. 

Frequently asked questions about Complete Care

How is Complete Care rated?

Complete Care has a 4.9 star rating with 1,918 reviews. 

When is Complete Care open?

Complete Care is open now. It is open 24/7.