Complete Care

Business response:

Thank you for recognizing our exceptional care and taking the time to share your experience. We're truly honored to serve our community. Your kind words mean a great deal to our entire team, and they motivate us to continue providing the highest level of care possible. We appreciate your support and are grateful to have you as part of our community. 

Business response:

Hello Ms. Doros, We are happy to hear our facility and staff provided excellent care for your family's needs. It's wonderful to know that our clean environment, convenient location, and short wait times have been beneficial for both you and your children on multiple occasions. We strive to maintain a professional and friendly atmosphere, and we're glad our nurses and doctors have met your expectations. Thank you for choosing our standalone ER for your emergency medical needs. 

Business response:

Thank you for taking the time to share your experience with us. We're glad to hear that we were able to address your severe back pain quickly and efficiently. It's great to know that our staff provided you with friendly care during your visit. We always strive to offer prompt attention and a welcoming environment for our patients. Your feedback is appreciated, and we're pleased we could meet your needs effectively. 

Business response:

Thank you for your review! We appreciate your kind words about our fast, easy, and friendly service. It's great to hear that you had such a positive experience with us. We strive to provide efficient and comfortable services for all our patients, and your feedback lets us know we're on the right track. Thank you again for taking the time to share your thoughts. 

Business response:

Hello Ms. Mendez, We are so appreciative of your feedback about our fast, friendly care at Complete Care in Southlake. It means a lot to us that you would make the drive from Arlington to visit our ER. We're glad our staff, doctors, and nurses were able to provide you with the care and medication you needed for your COVID diagnosis. Thank you for trusting us with your health needs, and we're thrilled to hear that you're recovering so quickly. Your kind words about our service are greatly appreciated. Please get well soon a... read more

Business response:

We are overjoyed to hear about your experience! Our team strives to provide thorough, efficient care with no wait times. We're glad that everyone was able to answer all your questions and explain everything clearly. It's wonderful to know that you found the entire process perfect. Thank you for taking the time to share your feedback with us. 

Business response:

We are overjoyed to hear about your outstanding experience! Your kind words about our knowledgeable staff mean everything to us. As a retired RN with 40 years of experience, your praise is especially meaningful. We're thrilled that you found our care thorough, our wait times minimal, and our staff both experienced and pleasant. Thank you for trusting us with your health and allowing us to keep you informed and ready for your next adventure. We truly appreciate your wonderful feedback and look forward to continuing to provide... read more

Business response:

Hello Ms. Merino, We are overjoyed to hear about your positive experience with our caring and knowledgeable staff at our Southlake facility. Thank you for recognizing our commitment to good healthcare. We hope you get well soon. Thanks again and please take care. 

Business response:

We are pleased to hear about your positive experience with our friendly, attentive staff and no wait time! It's wonderful to know that our team provided you with prompt service and made you feel comfortable during your visit. We strive to ensure that all our patients have a seamless experience, and we're glad we were able to achieve that for you. Thank you for taking the time to share your feedback with us.