Complete Care

Business response:

Thank you for recognizing our caring approach. We're pleased Dr. Colyer takes time to explain and provide compassionate care. It means a great deal to us that you've experienced his kindness and dedication during your visits. Dr. Colyer's commitment to taking the time to thoroughly explain things to patients is something we truly value, and we're delighted that his caring nature has made a positive impression on you. Your feedback reinforces what we strive for in providing quality care to all our patients. 

Business response:

We are pleased to hear you had an excellent experience from beginning to end. Your feedback truly means the world to us and reinforces our commitment to providing exceptional services. Thank you for taking the time to share your positive experience with us. We are grateful that you chose Complete Care for your healthcare needs, and we appreciate your trust in our services. 

Business response:

We value your feedback about our caring and understanding approach to your care. It means so much to our entire team to know that you felt genuinely cared for and understood during your visit with us. Your words truly highlight what we strive for every day. Thank you for taking the time to share your experience with us. 

Business response:

Hello Ms. Koh, We are overjoyed to hear we listened and helped you feel comfortable with your diagnosis. We appreciate you choosing our Southlake facility. Please take care and thank you again. 

Business response:

We are pleased to hear that we feel like extended family. Your trust in our compassionate care means everything to us. It's incredibly heartwarming to know that you consider us your go-to place for medical attention and that our staff's compassionate approach makes such a meaningful difference during times when you and your family members aren't feeling well. Thank you for trusting us with your care. 

Business response:

Thank you for choosing us again for your second visit. We truly appreciate your trust in our fast, quality care and are delighted to hear that both of your experiences with us have met your expectations. It means a great deal to us that you have consistently received the level of service you deserve during your visits. We look forward to continuing to serve you for your future needs and providing the same fast, quality care that you have come to expect from us. 

Business response:

Thank you for taking the time to share your experience. We appreciate your kind words about our efficient, friendly staff. We understand that dealing with an injury can be stressful, so knowing that our staff made your experience awesome despite the circumstances means a great deal to us. Your feedback about their friendly and funny approach while maintaining their efficiency is exactly what we strive for in our patient care. 

Business response:

We are delighted to hear about your positive experience! Jonathan and Dr Lepak truly care about providing excellent service. It's wonderful to know that our check-in process was fast and easy for you, as we strive to make your visit as smooth as possible. We're especially pleased that Jonathan provided you with friendly and caring nursing care, and that Dr Lepak took the time to explain everything thoroughly and kindly. Your appreciation for their care and concern means a great deal to both of them and our entire team. Thank... read more

Business response:

Thanks for highlighting our amazing follow-up. We're so pleased to hear that you consistently have great experiences with us at Complete Care. Your feedback about our follow-up process means a lot to our team, as we work hard to ensure every patient receives the attention and care they deserve. We truly appreciate your continued trust in Complete Care and are grateful for patients like you who take the time to share their positive experiences.