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85 Academy Avenue, Providence, RI, 02908, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 10:00 p.m. | |
| Tue | 7:00 a.m. to 10:00 p.m. | |
| Wed | 7:00 a.m. to 10:00 p.m. | |
| Thu | 7:00 a.m. to 10:00 p.m. | |
| Fri | 7:00 a.m. to 10:00 p.m. | |
| Sat | 7:00 a.m. to 10:00 p.m. | |
| Sun | 7:00 a.m. to 10:00 p.m. |
The movers themselves were hardworking and courteous, we appreciate their efforts. The company itself - ZERO STARS. Extremely unprofessional and dishonest. They called me the day before claiming that the job (booked and confirmed months in advance) was now too big and not enough time - trying to tack on more money. Horrible to do that to people when they’re relying on your services for a move! Also the price quoted was not what I was charged, even though it took WAY less time. I’m only going by the charges on my credit card... read more
Business response:
Hi Carly, sorry you feel that way. Your receipt was emailed to you after your move was completed on Saturday 8/06 at 12:00 PM. I will resend the detailed receipt to your email again right now. This is the second time you moved with us and it was cheaper than the first time. You were charged exactly what you were quoted both moves. This second move was quoted $119 per hour and came to $531 total. Your first move with us was quoted $129 per hour and came to $575 total. The call the day before was an offer for an additional mo... read more
I had a confirmed contract with them with a deposit to posted on my credit card posted in April for a move today Friday July 15 with a start at 830am. At 830 am they called me… truck mechanical issue At 930 am I called and the call back response revealed “staff out sick, short staffed” At 10am I was told by them they probably could not do my move!!! and I should try to make other plans At 330pm they called again maybe they could help Everyone should know that I was coming from New York to meet them for a local move from... read more
Business response:
Maria, Your arrival window was 8:00am - 12:00pm. We called at 8:30am to inform you that we would arrive closer to 1:00pm. We did not cancel. When we called at 12:54pm to inform you the crew would arrive in about 10-15 minutes you said you were all set at that time and the line disconnected. After the phone disconnected we sent a follow up text at 12:57pm to let you know again the crew is ready and your reply confirmed you didn’t need our help anymore. We apologize for the delay, we understand your time is valuable and wish y... read more
Correira Brother’s moving company is terrible. I do not recommend them. They were very rough and tried to move to fast. They damaged multiple pieces of my mother-in-law‘s furniture. They also shattered her grandfather clock and refused to cover the cost to fix it. My husband and I watched the mover put his hand through the glass. The women Carmen handling the claim for this piece was EXTREMELY rude and concocted a completely implausible explanation as to how it broke even though we saw it happen. This was a terrible experien... read more
Business response:
Thank you for providing your feedback and letting us know about this issue Kala. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (401) 324 - 2226 or office@correirabros.com and we'd be happy to help you out. Respectfully, Correira Brothers Moving & Storage
The movers themselves were great. Quick and efficient. This review is for the poor management practices and damage claims. They broke our vanity desk during the move and when I submitted a claim it took them 4 months to get back to me. Only to find out that they didnt cover it. The agent Candace was so condescending and told me "that type of cheap furniture from Walmart or Ikea doesn't hold up" and it's written in the terms and conditions and that I should have read it better before signing it. I would have been fine if the... read more
Business response:
Thank you for providing your feedback and letting us know about this issue Kartheek. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (401) 324 - 2226 or office@correirabros.com and we'd be happy to help you out. Respectfully, Correira Brothers Moving & Storage
It actually astonishes me how many good reviews there are on this site. Our quote was way off. We have broken parts to our couch, a dining room table that they broke the legs off of and then said they didnt, told me it was all set and they stood the table on the unscrewed leg. They also broke my desk, hit several walls in the old house, ripped a screen door in my new house. They also left hardware to rebuild furniture in the old house which we had to go back and get to rebuild our crib and bed frames properly- and was still ... read more
Business response:
Thank you for sharing your thoughts, Nicole. We’d love to hear how we could earn 5 stars from you. If there's anything we can do to improve your experience, please feel free to reach out to us at (401) 324 - 2226 or office@correirabros.com
Worst Moving company EVER!The movers were not the problem, the final bill and whoever runs this company is, I literally have a 2 bedroom apartment living room dining room two bedrooms and a gaming room for the kids, 2700$? I will be sharing this on every review and website that I can find, I can’t imagine how many people were shocked at the final bill from this company, a 2 bedroom 1000 square foot apartment should never be more then 1500, unless you go with these guys, save your money use a different moving company
Business response:
Hi James Erica, we are sorry to hear that we didn’t meet your expectation. We have very high expectations at Correira Brothers Moving & Storage and would love the opportunity to improve. Please get in touch with us at (401) 324 - 2226 or office@correirabros.com
I do not recommend Correira Brothers. I used them for a move from Portsmouth to Tiverton. They set up estimate to include the minimum with an hourly rate thereafter to milk the clock. When the 3 men arrived I had to spend the 20 mins explaining the concept of loading the truck by floor so unloading would be quick and simple. They just couldn’t grasp the concept. I had to draw an illustration. Each room had a sticker identifying it for ease and efficiency. I put “floor 1” and “floor 2” on a sheet of paper and under each colu... read more
Business response:
Thank you for providing your feedback and letting us know about this issue Nicole. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us at (401) 324 - 2226 or office@correirabros.com and we'd be happy to help you out. Respectfully, Correira Brothers Moving & Storage
Worst company as a employee standpoint I worked for a month and they don’t care about employees what so ever that make up rules that never existed be4 jus very unprofessional an I’ve worked for mutilple company jus out right disrespectful don’t recommend using them what so ever
Business response:
Hi Juan, at Correira Brothers Moving & Storage, we aim to provide positive experiences at all times. Is there anything we could do to make it better? Please contact us at (401) 324 - 2226 or office@correirabros.com
First, one of the men showed up without a mask after I discussed prior to arrival that we have someone who is immune compromised in the home. I gave him a mask and he put it on and then walked away and took it off and he didn't wear it the rest of the day. Also one of the workers decided to spend his time playing basketball after going into my garage and getting a basketball and playing (I have pictures). They damaged the wall coming out of the old house (they noticed they did it and commented about it to each other and pre... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Tara. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Please get in touch with us on (401) 648-6683 and we'd be happy to help you out. Cheers, Correira Brothers Moving & Storage
Correira Brothers Moving & Storage has a 4.5 star rating with 774 reviews.
Correira Brothers Moving & Storage is open now. It will close at 10:00 p.m.