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Countryside Pet Clinic
- Andover, KS
About this business
Location details
1936 N Andover Road, Andover, KS, 67002, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 8:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 8:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
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Cannot recommend. First time dog owners and took our precious pups there. They are very impersonal and staff are condescending. One puppy became very sick from a non-core vaccine. After researching the vaccine myself, found out that it can be harmful to small breeds. When it came time for the second puppy to have it, I refused. I was treated like I was stupid. I've never been able to take my puppies in and see how everyone is with them. When I asked why I couldn't go in just once, the vet told me that they do let a few p... read more
learn how to take care of animals and their jobs took in ferrets to be vaccinated and was told one of my had distemper ferret is still alive 3 months later doing just fine would never go back to that facility
Business response:
Hi Jay, we are sorry to hear you were not satisfied with your pet’s visit. We aim to provide the highest quality of care to your furry friend and are saddened that you felt otherwise. We are happy to hear that your ferrets are doing well!
I brought my cat that was complete ambulatory to this clinic on Monday morning the second this clinic opened. Before they would take my critically ill cat, I had to fill out a form. Eventually a vet assistant took my cat and told me she was going to run some vital. As I sat in the lobby, 10 minutes later a veterinarian by the name of Dr. Ibrahim came to me in the lobby and said that my cats body temperature is extremely low and that she would recommend euthanizing him. I told her I cannot do that, what are the treatment opti... read more
Business response:
Cassie, we are truly sorry to hear you had a negative experience with us. I appreciate you taking the time to chat with me in more detail via email. Our number one goal is to offer exceptional care and service, so please know we take this feedback seriously. We have shared your comments internally and will be working hard to ensure every pet's visit is a good one.
Frequently asked questions about Countryside Pet Clinic
How is Countryside Pet Clinic rated?
Countryside Pet Clinic has a 4.7 star rating with 595 reviews.
When is Countryside Pet Clinic open?
Countryside Pet Clinic is closed now. It will open at 7:30 a.m.