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Covert Collision Center

4.5

About this business

Location details

8950 Research Blvd, Austin, TX, 78758, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 5:30 p.m.
Tue7:30 a.m. to 5:30 p.m.
Wed7:30 a.m. to 5:30 p.m.
Thu7:30 a.m. to 5:30 p.m.
FriClosed
SatClosed
SunClosed
4.51,367 reviews
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Allan 
3 years ago

4.5 Star : Likely to Recommend 5 Star : Repair Quality I have used Covert Collision on several occasions and have always found them to be professional and leave my cars in a "like new" condition. 5 Star : Customer Service 

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Lauren 
3 years ago

5 Star : Likely to Recommend Overall a very positive experience due to the professionalism in your work and staff 5 Star : Repair Quality 4 Star : Customer Service courteous, but delayed (but I know you are busy) 

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Ann 
3 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

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Mike 
3 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality My car looks great. 5 Star : Customer Service Everybody was courteous and nice. 

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Chloe 
3 years ago

4 Star : Likely to Recommend I think considering the high volume of clients and cars needing repairs it is somewhat understood for the delays and somewhat off customer service. However, in 2019 my customer service experience was better including regular updates and cleaning of my car. 4.5 Star : Repair Quality Jose was great in taking care of everything including correcting the paint color from the previous time I came to Covert for repairs. I did not receive updates as expected through the carwise link, so I found myself ha... read more

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Nicole 
3 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 

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Charles 
3 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality Great job 5 Star : Customer Service Manuel was grest 

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Allyson 
3 years ago

5 Star : Likely to Recommend 5 Star : Repair Quality Looks like new! 5 Star : Customer Service Debbie was knowledgeable and efficient. 

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Mimi 
3 years ago

4.5 Star : Likely to Recommend Not sure how it will work for a more complex issue the end product was good. 4.5 Star : Repair Quality 4 Star : Customer Service All was efficient, the coordinator's contact throughout the process was ok but not great, eg. he left a message on a another person's mobile and did not follow-up so we had no idea our car was ready. 

Frequently asked questions about Covert Collision Center

How is Covert Collision Center rated?

Covert Collision Center has a 4.5 star rating with 1,367 reviews. 

When is Covert Collision Center open?

Covert Collision Center is open now. It will close at 5:30 p.m.