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Covert Collision Center
- Body Shops
- Austin, TX
About this business
Location details
8950 Research Blvd, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
4.5 Star : Likely to Recommend 3.5 Star : Repair Quality Cost more than original estimate by approximately 30% 5 Star : Customer Service Everyone was very professional and pero
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend 4.5 Star : Repair Quality Forgot to reattach the trim but fixed it immediately and so politely! 4.5 Star : Customer Service An employee was in the service area bathroom for at least 30 minutes, but the staff tried to find me another bathroom to use. We were unable to locate an unoccupied bathroom so I waited for the customer service one. When the employee finally emerged I realized why he took so long- cigarette break. The odor was evident. However all of the other customer service was stellar an... read more
4.5 Star : Likely to Recommend the repair was well done and on time 4.5 Star : Repair Quality 4 Star : Customer Service text messages were confusing, ie received message that my drop off appt has been cancelled w/instructions to reschedule after the vehicle was in the shop over a week. Then an update to confirm that I picked up my vehicle the night before it was ready.
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality Debbie is AMAZING! Covert should have her manage all their collision centers! 5 Star : Customer Service 5 Star : Returned Clean
3.5 Star : Likely to Recommend 4 Star : Repair Quality The repair was good but I wasn’t sure how I had a small chip on the right hand side of my vehicle but I was told it must have been from the highway. Keep in mind I have only had my vehicle since April and it was taken to the shop in October 3.5 Star : Customer Service It was okay. I had to call twice to know when my vehicle was going to be completed. First time I was told it should be done the following day but didn’t get a call as stated so I had to call again 4 Star : ... read more
5 Star : Likely to Recommend 5 Star : Repair Quality courtesy professional 5 Star : Customer Service thoughtful tonmy needs bent over backwards to help me😊
5 Star : Likely to Recommend 5 Star : Repair Quality Everything was great! The car looks good, and Manuel was on the ball about getting us out as soon as possible. 5 Star : Customer Service 5 Star : Returned Clean
Frequently asked questions about Covert Collision Center
How is Covert Collision Center rated?
Covert Collision Center has a 4.5 star rating with 1,367 reviews.
When is Covert Collision Center open?
Covert Collision Center is open now. It will close at 5:30 p.m.