This profile has been claimed by the business owner or representative.
8950 Research Blvd, Austin, TX, 78758, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
5 Star : My Experience Overall the work was great! The time estimate was to have all the work done in one week (5 days). I dropped the truck on at 7:30am on Monday and the repairs took 7 business days (9 total days). I would rather been told it would take 9 days and have the truck back in 7 than promising 5 and delaying over the weekend plus 2 more business days. 5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
4.5 Star : Likely to Recommend 5 Star : Repair Quality Looks like new. Great job. 4.5 Star : Customer Service
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service 4 Star : Returned Clean
5 Star : Likely to Recommend Covert is always great! 5 Star : Repair Quality 5 Star : Customer Service 5 Star : Returned Clean
5 Star : Likely to Recommend 4.5 Star : Repair Quality Too soon to warrant a 10 as there are a few "bugs" to be addressed. However, overall quality of work was excellent 5 Star : Customer Service Monica Castillo, Estimator and shop foreman Fermin Aleman were both nothing short of professional. Also, shop General Manager Alvin ( last name escapes me) went above and beyond.
5 Star : Likely to Recommend 5 Star : Repair Quality 5 Star : Customer Service
5 Star : Likely to Recommend I can't choose a higher number, so I guess 10 will have to suffice! And since I chose this shop based solely from looking at reviews off Google (and so was additionally nervous), yes, you have this very picky person's thanks, and I will recommend you to anyone who will listen! 5 Star : Repair Quality I have to admit I was worried when I dropped my car off. Being a very detailed person is a plus, but being extremely picky comes right along for the ride. When I saw that the paint matched identicall... read more
4.5 Star : Likely to Recommend 4.5 Star : Repair Quality 4 Star : Customer Service
Covert Collision Center has a 4.5 star rating with 1,367 reviews.
Covert Collision Center is open now. It will close at 5:30 p.m.