Cracker Barrel Old Country Store's cover image

This profile has been claimed by the business owner or representative.

Cracker Barrel Old Country Store

4.1

About this business

Location details

11000 Dixie Hwy., Louisville, KY, 40272, United States

Get directions
WeekdayScheduleStatus
Mon7:00 a.m. to 9:00 p.m.
Tue7:00 a.m. to 9:00 p.m.
Wed7:00 a.m. to 9:00 p.m.
Thu7:00 a.m. to 9:00 p.m.
Fri7:00 a.m. to 10:00 p.m.
Sat7:00 a.m. to 10:00 p.m.
Sun7:00 a.m. to 9:00 p.m.
4.14,245 reviews
Select a rating
Lauren P's profile image
Lauren P 
a year ago

I ordered a loaded baked potato, which costs more, and it was not in the bag. Also, I ordered my steak medium rare, because I normally order it medium and it comes out medium well, and it was medium. 

Kaylie D's profile image
Kaylie D 
a year ago

i got a coffee and it's not even filled to the top at all 

Bretton S's profile image
Bretton S 
a year ago

Disappointing. Food was cold, the Hashbrown Casserole portion was small, only received 3 pieces of french toast whereas in store you get four, the drink was the wrong size (12 oz instead of 32), and they didn't give me any syrup. Definitely not ordering through DD again. 

William W's profile image
William W 
a year ago

I love cracker barrel, but this location consistently forgets food, the last 6 times they have forgotten either a side, or an entire main meal. I have gone myself to pick it up, along with doordashing it, and it's always missing food. 

James S's profile image
James S 
a year ago

They seem to have a problem including everything. I have order the Chicken Fried Chicken 4 times. The first time the order was correct, 2nd time no biscuits, 3rd time no gravy, 4th time no gravy or biscuits. The receipt was mark everything there. This is unacceptable 

Douglas H's profile image
Douglas H 
a year ago

screwed up the order again 

Julie M's profile image
Julie M 
a year ago

It was perfect until I got to the burnt biscuits. 

Debra B's profile image
Debra B 
a year ago

Very small.. one slice of turkey for a 250 lb. man doesn't get me a "thank you".. it gets me having to reorder more food. 😟 

Tayah L's profile image
Tayah L 
a year ago

My whole order was cold and nasty. My bacon tasted spoiled. I asked for 2 Orange Juice, only got one small Orange Juice. Couldn't tell you about the hash brown casserole because I never received it. Had plenty of bad experiences with this restaurant I thought since I haven't been there for a few years it would change and it haven't. Only thing I liked from my order was the "fresh" strawberry French toast and orange juice 

Frequently asked questions about Cracker Barrel Old Country Store

How is Cracker Barrel Old Country Store rated?

Cracker Barrel Old Country Store has a 4.1 star rating with 4,245 reviews. 

When is Cracker Barrel Old Country Store open?

Cracker Barrel Old Country Store is open now. It will close at 10:00 p.m.