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1200 Sharon Road, 1st Floor, Beaver, PA, 15009, United States
Get directionsNice staff most of the time. But, I owe 7000 to LABCORP because somehow the office ALWAYS forgets I must use Quest for testing. Every single visit I must remind them to give me quest. So each time they have to reprint labels. Even has been an instance where I did remind them and still the mistake was made. I will be sending these bills to your office because I can not and will not pay for the offices mistakes. Each LabCorp test is slightly over 1000$ Huge mistake to be made do frequently
Always help me with all my need and keeps me on the right track to staying clean and healthy
These reviews every single day are really starting to annoy me. Plz stop. Asking me to do a review after another is just making me have to think about this whole interaction more! And I do not want to! Just treat me like a normal person and leave me alone.
My experience during my latest appointment on 9/17/22 was one of the most absurd and offending appointments I have ever experienced with crossroads. I did not ask- but was told I could do a tele-health appointment due to me not being in the area for so long - I usually go to the Cranberry pa office but I am homeless right now due to the housing crisis- amongst many other things. My tele health was for the Beaver Pa office. As soon as I answered the phone a physician by the name of Bethanne Meyer-mccabe started screaming a... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Lauren. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
I knew I was supposed to have an office visit today and then someone in the call-center messed up the scheduling so when I did my appointment with the case management lady yesterday we talked about the fact that I need to call the call center and make sure that it was in fact telehealth today. So I did that and the lady that I talk to you said yes it was telehealth so I click on my telehealth link this morning at 9:55 when my appointment is and I wait for probably half an hour and no one shows up so I called on the call cent... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Alex. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'll be happy to assist you.
Crossroads is a great place the staff is amazing kind and understanding of everyone's recovery needs..
Business response:
Hi, Patricia. Thank you for taking the time to rate us!
We are herded like cattle. Asked one question and sent on out way. On top of that the prices were raised for my insurance even thought the type of care has remained poor.
Business response:
Thank you for providing your feedback and letting us know about this issue, James Hustead. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)626-4420, and we'd be happy to assist you.
Tried doing a swab test didn't change to blue
Business response:
Thank you for your feedback, Kenneth. Please discuss clinical questions or concerns with your doctor or program supervisor at your upcoming visit. Thank you again for reaching out!
The video chat is awesome. But, my biggest problem is when i get my prescription sent to a pharmacy & need to switch it. Because, they don't carry my script. It's absolutely ridiculous trying to get ahold of a prescriber to send another perscription. You need to work on a perscriber being available on all business hours. Because, we depend on these scripts, when we have to wait 3 days for a perscriber to fix the situation. Alot of the time, we end up relapsing. Because we have to go without for however long it takes our pers... read more
Business response:
Thank you for providing your feedback and letting us know about this issue, Devin. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient liaison at (864)448-0705, and we'd be happy to assist you.
Crossroads of Beaver has a 4.7 star rating with 268 reviews.
Crossroads of Beaver is open now. It is open 24/7.