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504 South Street, Philadelphia, PA, 19147, United States
Get directionsEverything was Great except for the script being filled one week short of my next appointment date
Business response:
Hi, Kristie. Thank you for taking the time to rate us! We are glad we could leave a positive impact and made it a good experience for you.
I love Crossroads Treatment Center I especially love Dr Erin in South Philadelphia she is so very helpful and gives me a lot of confidence and hopefulness I am disappointed because I cannot get therapy because of covid-19 and I am not getting my full prescription of 30 days I'm on a two-week plan which is fine because it's a telemat appointment but if I had to come up to the office every two weeks it would be hard because of my job and I finally got full time at a realtor's office and I'm very proud of that and it's all beca... read more
Business response:
Thank you for your feedback, Cynthia! If you have any questions or concerns, please feel free to contact our patient liaison at (864)448-0705. Have a great day!
Things have been pretty much getting better every day taking one day at a time thank you
I had a bit of trouble getting on Zoom on my appt date 5/6 but one of your employees made me a 2nd appt for that date..that didn't work either..I talked to another employee Sheena?? (Hope I have her name correct) she was fabulous and even did a trial run for my zoom appointment which was today 5/7... I go to the South Philadelphia office on South Street and Chris is so phenomenal..he's so willing to help & always a pleasure to see ( even thru Zoom) unfortunately because I missed my Wednesday appointment I didn't get to see d... read more
This office use to be on point if you look at my early comments I loved the sevice now I always be on time even early but i always wait a hr to be seen
Business response:
Thank you for providing your feedback and letting us know about this issue, Tahiem. We set a high standard for ourselves and are truly sorry to hear that the standard was not met in your interaction with us. Please contact our patient by email on our website and we'd be happy to assist you.
Crossroads of Philadelphia - South Philly has a 4.7 star rating with 113 reviews.
Crossroads of Philadelphia - South Philly is open now. It is open 24/7.