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Dan Matas of Mutual of Omaha Mortgage
- Mortgage Lenders
- Lombard, IL
About this business
Location details
1 22nd St, Suite 401, Lombard, IL, 60148, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Verified by Mutual of Omaha Mortgage
Dan, Maureen and Lisa are the best. Timely follow up with my buyers, consistent communication throughout the process and always closing on time.
Verified by Mutual of Omaha Mortgage
Dan was fantastic. I think MoO charged more fees than other institutions, and I am disappointed that it is so hard to sign up for auto-debit.
Business response:
I appreciate your feedback, Heather. I'm glad to hear that you had a positive experience with me. I understand your concerns about the fees and difficulties in signing up for auto-debit at Mutual of Omaha Mortgage. I want to assure you that we take these matters seriously and constantly strive to improve our services and pricing. I will communicate your feedback to the appropriate department for consideration and action. Thank you for your review which helps us to continue improving.
Verified by Mutual of Omaha Mortgage
Communication was clear and polite, even when I was falling behind on completing some tasks. Dan's team was patient and helpful.
Business response:
I'm thrilled to hear about your positive experience, James. Ensuring clear and polite communication is something we take great pride in at Mutual of Omaha Mortgage. We understand that the process can sometimes feel overwhelming, so we strive to offer patience and assistance every step of the way. Thank you for your kind words and for rating us 5 stars. We are always here should you need anything further. Cheers, Dan Matas.
Verified by Mutual of Omaha Mortgage
Dan and his team worked around the clock to make sure we were comfortable and well educated throughout the entire purchasing process!
Business response:
I'm glad to hear that you had a positive experience, Mary! It was a pleasure ensuring that you were comfortable and well-educated throughout the entire purchasing process. It's always crucial for my team and me at Mutual of Omaha Mortgage to provide the best service possible. Your feedback and your 5-star rating mean a lot to us. Looking forward to assisting you in the future if the need arises. Thanks again!
Verified by Mutual of Omaha Mortgage
Dan and his team closed this deal for our client in 27 days! Dan and team were efficient and communicated each step through the process. Looking forward to working with Dan again very soon
Verified by Mutual of Omaha Mortgage
Easy to work with, like the portal to upload documents, timely responses to all emails/calls/texts.
Business response:
I'm pleased to hear that you found our process straightforward, Kolleen. Your feedback regarding the portal and the timely responses is greatly appreciated. I'm here to make the mortgage process as efficient and convenient as possible for you. Thank you for choosing Mutual of Omaha Mortgage and for your 5-star rating! Best, Dan Matas.
Verified by Mutual of Omaha Mortgage
Always excellent service!
Verified by Mutual of Omaha Mortgage
Your team is very on point with their communication, Maureen is extremely proactive and team oriented. Thank you!
Verified by Mutual of Omaha Mortgage
My husband had to do a fair amount of proactive outreach throughout the process with questions. As first time home buyers, having more comms would have been helpful.
Business response:
I appreciate your feedback, Zulmarie. It's crucial for me to understand where I can make improvements. I understand the significance of communication, especially for first-time home buyers. Going forward, I'll strive to increase the level of communication to ensure that any issues or queries are addressed promptly and effectively. Your satisfaction is my priority. Thank you for choosing Mutual of Omaha Mortgage and for your patience throughout the process.
Frequently asked questions about Dan Matas of Mutual of Omaha Mortgage
How is Dan Matas of Mutual of Omaha Mortgage rated?
Dan Matas of Mutual of Omaha Mortgage has a 4.9 star rating with 109 reviews.
When is Dan Matas of Mutual of Omaha Mortgage open?
Dan Matas of Mutual of Omaha Mortgage is closed now. It will open on Monday at 8:00 a.m.