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6643C Ritchie Hwy, Glen Burnie, MD, 21061, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 10:00 p.m. | |
| Tue | 10:30 a.m. to 10:00 p.m. | |
| Wed | 10:30 a.m. to 10:00 p.m. | |
| Thu | 10:30 a.m. to 10:00 p.m. | |
| Fri | 10:30 a.m. to 11:30 p.m. | |
| Sat | 10:30 a.m. to 11:30 p.m. | |
| Sun | 10:30 a.m. to 10:00 p.m. |
I was visiting a friend in Glen Burnie and was craving a chicken sandwich. I love me some Dave's hot chicken so i was excited to see there was one nearby. I placed my order online before arrival, that went smooth. I pulled in the parking lot found a spot in front of the store... Yay!! Get inside the store and it wasn't crowded at all, I noticed they had a board showing the order ready number- - - that was new. Don't think i've seen that in the other store i've been in. Once my number pops up I go to get my food from the cou... read more
Business response:
Oh no! We're very sorry we let you down. We would like to make this right. Would you be willing to connect with us at https://tellusdirect.com/dhc so we can get a second chance to impress you?
I wanted to share my recent experience at your Glen Burnie location, which was incredibly disappointing. I visited today for lunch before work, and unfortunately, my meal did not meet the standard I've come to expect based on my visit to your Waldorf location. The chicken I received was overly seasoned, hard, and tasted as if it had been reheated, which made it very unappetizing. I attempted to contact the restaurant multiple times to voice my concerns, but unfortunately, I was unable to reach anyone. The service was also l... read more
Dave's responded to my review and asked that I visit a site, which I did. Unfortunately the site address message states "this is an unsecure site", so I didn't continue. Tried using another browser "Error. There was an issue with this merchant page, please try again later". Guess the site was as mediocre as my visit.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit www.tellusdirect.com/DHC to share your concerns and help us improve. Thank you.
This place is overpriced and the service is horrible. We were the only people In the store and waited 30 minutes for our expensive order. $30.00 for three tender sandwiches and fries is not worth it. Don't do it and we're not coming back.
Business response:
Thank you for your feedback
I made the mistake of not checking my order until I arrived home. Of course they got the order wrong and it was too far to drive back. I paid for 2 sliders that were left out of the order. I will not be going back. The fries tasted like frozen fries and were barely edible. Their food is overpriced for what is provided.
Business response:
I’m truly sorry to hear about your experience. This isn’t the standard we strive for, and I apologize for any inconvenience caused. We would appreciate the opportunity to make things right. Please contact us directly at http://dhcfeedback.com so we can address your concerns.
Pretty sure the 5 or 4 star reviews are paid for. Just a raising canes rip off, with over peppered chicken skin. The inside of the chicken isnt flavored. The fries taste like frozen fries warmed up in old grease or oil. They giving you basic white bread instead of like Hawaiian or sourdough. The price is outrageous and doesnt include a drink. The "sauce" is a main component for cement mix. Thicccc as hell. Stay away from this place if you care about your money, health, or tastebuds. Just a complete bust. Trash
Business response:
Thank you for bringing this to our attention. We’re very sorry your experience didn’t match your expectations. Please help us improve by providing more details at http://dhcfeedback.com. We would like to make things right if you give us another chance.
Definitely not the best chicken or fries. Reminds me of Raising Canes chicken and fries. It's the same concept basically.
Business response:
We're sorry to hear your visit wasn't what you hoped for. We want to make things right. Could you contact us at http://dhcfeedback.com We're committed to making it up to you
I tried Dave's chicken for the first time today and I couldn't even finish my chicken because it was too salty. I was ok with the heat but the salt made it unbearable.
Business response:
I’m sorry to hear that your experience wasn’t as expected. We aim to provide excellent service, and it sounds like we missed the mark. Please contact us directly at http://dhcfeedback.com so we can address your concerns and ensure this doesn’t happen again.
NGL. This shit sucks it's nothing like canes, and clearly they were trying one up canes. The food is ok, the chicken is dry, no seasoning, and the fucking fries? Bro on my life those are freezer fries that my mom made me when I was 7. AND THE BREAD? That is WHITE BREAD I HAVE AT HOME. The place is very nice I will admit. But shit it's toooo overrated for a meal I can make at home. I wanna speak to dave cause his chicken was not hot
Business response:
We're truly sorry to see that we didn't live up to expectations. We're hoping for a chance to make it up to you. Would you mind reaching out to us at http://dhcfeedback.com? We're looking forward to the opportunity to turn your experience around
Dave's Hot Chicken has a 4.8 star rating with 1,677 reviews.
Dave's Hot Chicken is open now. It will close at 10:00 p.m.