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Dave's Hot Chicken
- Chicken Shop
- Lewisville, TX
About this business
Location details
724 W Main St , #500, Lewisville, TX, 75067, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 11:00 p.m. | |
| Tue | 10:30 a.m. to 11:00 p.m. | |
| Wed | 10:30 a.m. to 11:00 p.m. | |
| Thu | 10:30 a.m. to 11:00 p.m. | |
| Fri | 10:30 a.m. to Midnight | |
| Sat | 10:30 a.m. to Midnight | |
| Sun | 10:30 a.m. to 11:00 p.m. |
Jorge was magnificent at first sight. He took care of me as if I was family, and treated me with utmost respect. He saw something in me that even I, was not aware of. Chicken was eh.
They're soooo slow.... food is good. Service is not bad but good grief. It wasnt even busy and still had to wait 20 mins plus... keep in mind DHC has a limited menu ANYWAY.... I really hope they improve whatever processes they're using. The restaurant itself is mid-size and clean with typical metal chairs. A good spot for a quick lunch with friends. Location can be a bit awkward because the parking lot exits right to Main Street/35 exit that's bombarded with construction. Medical City Lewisville is off of this exit as well,... read more
Business response:
Thank you for your feedback. We’re glad you enjoyed the food and found the space clean, but we understand your frustration with the wait time. We’ll share your comments with the team to work on improving efficiency for future visits.
Mathew was very attentive & patient. He has great customer service that I have not seen in awhile!
Food was good service was terrible. Two employees working at 5:00 on a Friday. Took over 30 minutes to receive my food. Disappointing.
Business response:
Apologies for any disappointment caused during your visit. We'd love to make it right. Please visit dhcfeedback.com to share your concerns and help us improve. Thank you.
Our food wasn't even warm. Idk how much earlier it was cooked or not fully cooked or just sitting out but it was cool. The restaurant was filled with smoke like something had burnt. We had placed our order online and when we picked it up through the window, we were just given empty cups and we had to ask if we needed to get off to fill them up and they said yes. Went to the fountains and all the drinks were empty. Had to ask them to gives us bottled drinks in place of. Kinda stinks, we were hopeful about having a Dave's so c... read more
Business response:
Sorry to hear about your experience. We want to earn those extra stars. Help us improve at dhcfeedback.com. Thank you.
$8+ for a trash shake at this location. Chocolate shake is not creamy in texture. It's icy and you can taste ice with every sip. Gross.
Business response:
It seems we fell short during your visit and we are so sorry for your experiece. If you have a minute, would you mind connecting with us at dhcfeedback.com ? We would like another chance to hopfully change your mind and impress you
We typically go to the Dave's off Preston but Lewisville is closer so we swung by for dinner. The 3 employees were standing in the back talking about a Starbucks order and after 3 to 5 minutes one guy came out and the other 2 left. They clearly saw us. With just one person working the entire restaurant it took 20 minutes for our 2 orders to come out. Fries were fine, but the chicken tasted like it was cooked in old oil. It had a burnt flavor to it but it was not burnt. Please also remove the tip option when paying, I o... read more
Business response:
Thank you for taking the time to share your feedback regarding your recent visit to Dave's Hot Chicken. We apologize for any inconvenience or dissatisfaction you may have encountered. Your satisfaction is our top priority, and we would appreciate the chance to make things right. Please visit dhcfeedback.com so we can better understand your concerns and work towards earning those extra stars. We appreciate your support!
After grand opening. Service takes for ever 20 minutes to get food. Portion size seems smaller.
Business response:
We strive to provide our guests with the best possible dining experience and it is disappointing to hear that we fell short during your visit. We hope you will consider giving us another opportunity to exceed your expectations. Please reach out at dhcfeedback.com and we will make this right
Food was flavorless. $20 for a meal and they chicken was bland greasy and anticlimactic very disappointing
Business response:
That’s not the experience we want you to have! If you’re open to giving us another shot, we’d love to make it right.
Frequently asked questions about Dave's Hot Chicken
How is Dave's Hot Chicken rated?
Dave's Hot Chicken has a 4.4 star rating with 522 reviews.
When is Dave's Hot Chicken open?
Dave's Hot Chicken is closed now. It will open at 10:30 a.m.