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David's Bridal
- Bridal
- Richmond, VA
About this business
Location details
West Broad Marketplace, 12292 West Broad St, Richmond, VA, 23233, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
There needs to be a -5 star rating. Horrible customer service. All the employees will lie straight to your face along with there managers. If you go to David Bridal’s FAQ you will see you can be refunded for your purchases within a time frame. I went to pick up a dress I purchased and was told I couldn’t not refund the dress while I had only had it in my hands for 30 minutes on 11/26. Another bride told me Saturday 1/7 that they lied to me and that if you check online you can return it within 7 days of pickup. I bring it up ... read more
Business response:
Hello Amber. We are deeply sorry for the frustrations you are having with us. While there has been a recent change to our return policy, we want to make sure that our guests are receiving accurate information and professional assistance. If you need further assistance in this matter, please let us know at DBcares@dbi.com (Attn. Richmond). Thank you, Ellice J.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.6 star rating with 5,144 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 9:00 a.m.