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David's Bridal
- Bridal
- Winston-Salem, NC
About this business
Location details
Hanes Commons, 125 Hanes Square Circle, Winston-Salem, NC, 27103, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Had an awesome experience at David's Bridal today.. my consultant was new but I was impressed with her knowledge and helpfulness.. the dress I choose surprised even me ...she kept bringing dresses until.i found " the one"...and it wasn't even what I had envisioned...but it was perfect!!! I'll be going back in the future
The first time I went to David's Bridal my fiancée and I had an awesome experience thanks to Paris. What made me give them one star which is more than what they should get is my second visit. I came with my bridal party expecting to look at gowns and find my dream dress that was not the case at all we were greeted and waited for a stylist to finish and be free to help once she got there to us she did nothing of the sort. For one my Maid of Honor had to help me into the undergarments while she went to the employees room. I lo... read more
Really? I spend a ton of money and when I come pick up my bride's maid dress it is wrinkled, it looks like it has been stored for 6 months in a ball, the pleats are no longer there and one side of the front is misshapen and now folded over. I wouldn't have given you guys even one star! This is an acceptable way to present a long awaited, expensive dress? I have included pics in the comments. I would walk down the aisle naked before I ever spend another dime with you guys!!!!
Won't accept a dress that was unworn w tags still on it because of a wedding being cancelled. This is poor business ethic. My 8th wedding as a bridesmaid and I would never think that this company would put me in a financial burden of holding a brand new dress that I have no use for. This dress (when called) had not even been out of the store for 10 days. It's now been out for 14 days. It's back on the rack perfect condition and we're all (wedding party) having to not only eat the cost of dresses but everything else bought. T... read more
Business response:
Hello Melissa, we are so sorry to hear that our team has disappointed you, and we appreciate you taking the time to share this feedback so that we can assist our team in correcting these issues. If you would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn. BrittianyD). Best wishes, Jessica H.
PLEASE do not buy a dress at this store. Our dresses got shipped, mine has a large tear, and after speaking to my taylor he informed my that my seam on the bottom is torn. It hasn't been out of the bag since I got it home. Bridesmaids dress had broken zipper, and hole in it. Came to the store to speak with the GM Linda, and basically was told they wouldn't do anything about it, much less offer a discount for sending me damaged dresses, especially after me spending $2k alone, not counting anyone else. I wish I had bought my d... read more
Business response:
Hello Angela, we cannot apologize enough for your recent experience with us. We at David's Bridal are committed to providing our customers with exceptional customer service and we are so sorry to hear that was not what you received during your visit. We would like to speak with you further so that we can better assist you. Please email us at DBCares@dbi.com (Attn:BrittianyD). Thank you.
Let me just say , today I know how Julia Roberts felt in pretty women when she walked into that dress boutique and how those women treated her. No we were not dressed like that.... David's Bridal in Winston Salem treated us like that. After having an appointment for 2 wks, we were asked to get off the stage, which is big enough for many different bridal party's could fit, simply for one spoiled girl and her bridemaids. Needless to say my daughter will get her dress but not from #DAVIDSBRIDAL. Please share for their negative ... read more
Business response:
Hello Lorri, we are very sorry to hear that your trip to David’s Bridal was less than satisfactory. It is our mission to give our customers the “once in a lifetime” experience that they deserve & will use your feedback to ensure we do not fall short of exceptional service in the future. If you would be willing to give us another chance or would like to discuss any issues further, please email us at dbcares@dbi.com (Subject: Attn: BrittianyD.). Best wishes,BrittianyD.
The people at the Winston location were extremely rude!! Gboro is 10 times better.
Business response:
Hello Jennifer, we are so sorry to hear that you feel this way. We strive to provide the best customer service to each and every customer, and we sincerely apologize that was not the experience you received. Please let us know if there is anything further we can assist you with. Best, BrittianyD.
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.8 star rating with 5,277 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.