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David's Bridal
- Bridal
- Raleigh, NC
About this business
Location details
Capital Commons, 4229 Louisburg Road, Raleigh, NC, 27604, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Unfortunately, my experience at David’s Bridal was not what I had hoped for, and it left me feeling pretty disappointed during what should have been such a special and exciting experience. The consultant I worked with did not seem very knowledgeable, and more importantly, I didn’t feel like she was really listening to what I was looking for in a dress. I felt rushed throughout the appointment, and because of that, I only had the opportunity to try on three dresses. Trying on wedding dresses should feel fun, personal, and mem... read more
Business response:
We are disappointed to hear that your bridal appointment did not meet your expectations, and we sincerely apologize for the rushed and impersonal experience you had. Finding the perfect wedding dress should be a joyful and memorable moment, and we're truly sorry that we fell short in providing the attention, guidance, and care you deserved. Your feedback is incredibly valuable to us, and we will address the issues you've raised. If you have any further concerns, please feel free to reach out to us at DavidsCares@dbi.com. B... read more
So I am not a dress person, I never wear them - only when I have to, so I was already uncomfortable anyways. I was trying on a dress that I was not comfortable in strictly for sizing purposes because the dress I liked didn't have my size. The dress was weird and I was clearly struggling and needed help with the zipper. The wonderful employee, Brittney, helped me. She had to ask someone else for help because the zipper was getting caught on thread and getting stuck, as zippers usually do, I usually have this problem. Am I rig... read more
The worse experience of my life. I was supposed to buy my dream dress. However, due to the store’s mix up I am now expected to pay for a dress that is too small, that I hate, and that I have never had in my possession.
Business response:
Hello Christina, we are deeply sorry to hear that your recent experience with us was less than satisfactory. We strive to provide each and every one of our guests with the best possible customer service and we are so sorry if that was not what you were given. So that we can learn more, please email us all details at DBCares@dbi.com (Attn:Raleigh). Best, DBI
They give your ADDRESS and phone number to Mary Kay MLM sales people who don't stop contacting you. Each branch does this. I haven't stopped getting weird post cards from local Mary Kay "sales" people stating that David's Bridal "referred" me to them. Do not give them any of your information.
Business response:
Hello Carlon, we apologize that you are unhappy with our partners contacting you. To be removed from our contact list, please email us at DBCares@dbi.com. Best, DBI
RecommendedYes , our representative was very knowledgeable & very helpful
Business response:
Thank you so much for your kind words, Linda. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.6 star rating with 5,299 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.