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The Shops at Pembroke Gardens, 14546 SW 5th Street, Pembroke Pines, FL, 33027, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Worst service experienced. Body shammed, dismissive staff, sales clerk Ketty left me abandoned trying on dresses; she stated she didn’t think none of their dresses would fit me. Acted very distant was helping others during the appointment I had scheduled! Did not try to help look for other styles that could fit me. When I went to the counter to ask if they look at another location they were laughing at me for trying on dresses. Very disappointed that women are tearing down other women. If I could give a -5 I would!
Business response:
Hello Cristy, we value all our customers equally and we are deeply sorry if we made you feel any other way. Our staff is held to the highest of standards when it comes to customer service and there is no excuse for rudeness. We apologize and will be sharing your feedback with the management team. We would love the opportunity to have you back to ensure you are given the experience you deserve. Please reach out to us at DBCares@dbi.com (Attn:Pembroke Pines) to arrange a time to return. Thank you, DBI
My dress was beautiful 💕 And had an awesome say yes to the dress experience with them🤞🏻
Business response:
Thank you so much for your kind words, Nikki. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
Espectacular Andreína c se los recomiendo
Business response:
Hi! Thank you for your review! We are so happy to hear that our team was able to help! Best, BrittianyD.
David's Bridal has a 4.9 star rating with 4,589 reviews.
David's Bridal is open now. It will close at 7:30 p.m.