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David's Bridal
- Bridal
- Murfreesboro, TN
About this business
Location details
The Avenue Murfreesboro, 2615 Medical Center Pkwy Ste.450, Murfreesboro, TN, 37129, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
Davids Bridal in Murfreesboro TN is the most unprofessional horrible place in the world. On 1-25-21 I ordered my dress. Today I called just to check in on the status of it (gut was telling me to call). And it turns out, the dress was cancelled in early February. NO ONE NOTIFIED ME. And they never returned the $500 to my account. And they pretty much told me sucks to suck. I have never been so angry in my life. I asked if they could possibly even give a discount if I got another dress there. They told me nope. Even though th... read more
Recommendedgot my dress!! 😊 loved the experience.
Business response:
Thank you so much for your kind words, Sterling. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
I was unsure about what style I was looking for and I could hear the workers commenting on how I was indecisive. I get that can be annoying but your job is to do exactly that. Find what I want, what I like.
Business response:
Hello Ashley, we are so sorry to hear this. This is not the type of service we expect to provide for any of our guests. We would love the chance to have you back to deliver a better experience. Please contact us at dbcares@dbi.com (Subject Attn: BrittianyB.) to return. Thank you, BrittianyB.
If I could give them zero stars I would they are horrible. I had to cancel my wedding due to a world pandemic. This place is giving my bridesmaid a horrible time returning their dresses. They bought their dresses in early March no one knew that this was going to happen. Their receipt says 14 days after receiving order thats the policy they bought their dresses under. I'm very disappointed and will never recommend anyone going here especially for your bridesmaids ... if you do decide to go to davids bridal good luck.
The wedding we were attending got canceled due to the Coronavirus outbreak. We called the store and they refuse to cancel our orders. Everyone who ordered online got their orders canceled but those of us who ordered in the store on March 9th were denied cancelation request. Even though on our receipt it clearly states that we can get a refund up to 14 days after receiving purchase but the store was closed or 30 days after picking up which none of us have because the order is not even schedule to ship out until July. The stor... read more
We had a horrible experience at this particular location. The women are rude. We had checked in at the desk, and received a text that they were sorry they missed us, please reschedule. When we went to inquire about the situation we came upon the “hostess” talking trash about our entire bridal party so we left. They really didn’t have anything good anyway.
Business response:
Hello Jennifer, we are deeply sorry that you and your recent experience with us was less than satisfactory. We at David's Bridal are committed to providing our customers with exceptional customer service. I hope that you will allow us the chance to rebuild your trust in our brand and schedule another appointment with us. To further discuss this matter, please e-mail us at: dbcares@dbi.com with ATTN BrittianyB.in the subject line. I will be sure to share your experience with our management team so that we can improve our s... read more
RecommendedI got my dress from David's bridal in Knoxville. I was so displeased with their service. My dress was too big. They swore they had no time to hem it (and it is DRAGGING the floor.) I was only there for 30 minutes. And paying $2800 for everything, you'd think they'd be a little more respectful. Today Em & I came to the Murfreesboro location. I put my dress back on. They gave me a dress 2 sizes smaller because the one I had was way too big on me. They called 2 different locations to see if they had time to hem my dress. The Ma... read more
Business response:
Hello Jada, we apologize that your time with our Knoxville team was disappointing. Please know that this is never our teams intention to make our customers feel anything other than celebrated and rewarded. We understand that our Madison team will be accommodating your alterations and we are so glad they were able to exchange your dress for size as well. If you need any additional assistance, please email us at DBCares@dbi.com (Attn:BrittianyB) Thank you, BrittianyB.
RecommendedAshley was the best person for the job. She understood me and worked with me until I found the one I loved. I went twice the first time I found one but It wasn’t for me. The 2nd time I cried and I never cry lol. Thank you so much Ashley for your time and patiences. Your really made this special for me.
Business response:
Thank you so much for your kind words, Beth. We really appreciate you taking the time out to share your experience with us. Cheers, David's Bridal
RecommendedI have to say a special thank you to the wonderful staff at David’s Bridal at the Avenue. The zipper in Madysen’s dress broke at 4:00 today. I panic and ran around like a crazy person. We got in the car and I called David’s Bridal ready to fight I said “I bought an almost $400 dress from you and the zipper just broke an hour before prom pictures “ the David’s Bridal employee said “Oh no can you get here right now? What color is the zipper I will thread the machine” when we pulled up they were waiting at the door. They rushed... read more
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.8 star rating with 3,762 reviews.
When is David's Bridal open?
David's Bridal is closed now. It will open at 10:30 a.m.