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David's Bridal
- Bridal
- Burbank, CA
About this business
Location details
Burbank Empire Center, 2050 Empire Avenue, Burbank, CA, 91504, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 7:30 p.m. | |
| Tue | 10:30 a.m. to 7:30 p.m. | |
| Wed | 10:30 a.m. to 7:30 p.m. | |
| Thu | 10:30 a.m. to 7:30 p.m. | |
| Fri | 10:30 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:30 a.m. to 6:00 p.m. |
These ladies were so helpful!! I’m a bridesmaid in a serious time crunch and needed a dress by the weekend so I called and they were able to find some options and hold them for me until I was able to come in. So I went in and found a perfect dress at a great price too! Problem solved!!! Thank you Evelin an Rachel!! You saved me big time lol
Wonderful experience here! Walked in a few days before my wedding looking to get a veil (with a small budget) & Evelyn was able to find me great options!! I walked out in less than 20 minutes with a beautiful veil that cost me less than what I had expected to spend. Thank you so much!!
The customer service was excellent. The staff was friendly, helpful and worked with me to help me find what I needed.
Business response:
Hi Lucy, thank you so much for sharing your star rating, we are so sorry that we could not provide you with a full 5 star experience. We would love to hear more about which areas need some improvement so that we can provide you with a better experience in the future! If you would like to tell us more, please e-mail us at: dbcares@dbi.com (Subject: Attn: Christine G. – (Insert City/Store Location)). Thank you, Christine G.
The absolute worst experience of my life because of a worker, Kristen, allowed me to get a dress that was $179!! And two days later I went to exchange it, and was told over the phone by the manger it was fine. Only to find out I was unable to exchange it, I drove there for nothing, they lied to me and now I’m stuck with an expensive olive green dress I’ll never wear. WORST EXPERIENCE OF MY LIFE. The shoes I got, had glue coming out of the foot padding and I’m crushed. I cried in my car, please save yourself and do not go her... read more
Business response:
Your feedback is important to us. We apologize for the negative experience you had at our store. If there is anything we can look into for you, please email us at DBCares@dbi.com (Attn: Jessica M) Thank you, Jessica M
Maria carvajal was very kind and helpful! Thank you for helping me find my dress and answering all my questions!
Sabrina was really amazing and helpful. Such a big help going in not knowing what I wanted! Thank you so much!
Business response:
We couldn't be more excited to hear that your time with us was so wonderful! We strive to provide our customers with exceptional service and we are thrilled to have done just that! Thank you for choosing us for your journey! Best Wishes, David's Bridal
Diana was great!!! She provided me with an excellent customer experience…She’s knowledgeable and friendly..
Elizabeth is amazing… She never failed to provide me with an excellent customer experience…
Great service, employees are very friendly and don't rush, they have all the patience in the world...
Business response:
Hello Brenda, we are thrilled that you received amazing customer service from us. Thank you for your kind words and we personally thank you for your five star rating. Best Wishes, Steven E
Frequently asked questions about David's Bridal
How is David's Bridal rated?
David's Bridal has a 4.8 star rating with 6,148 reviews.
When is David's Bridal open?
David's Bridal is open now. It will close at 7:30 p.m.