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David's Bridal Novi MI
- Retail
- Novi, MI
About this business
Welcome to David's Bridal Novi, Michigan store, serving brides and special occasion customers of Northville, West Bloomfield, Farmington and more. David's Bridal is the ultimate one-stop shop for wedding dresses and all your formal apparel. Our exclusive assortment of bridal gowns features a broad spectrum of silhouettes, lengths and styles, empowering you to find a unique look for your special day. Our wedding dresses, bridesmaid dresses and feminine party looks are designed in the hottest fabrics (we are loving lace!), co... read more
Location details
43831 W Oaks Dr, West Oaks I Shopping Center, Novi, MI, 48377, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:30 a.m. to 9:00 p.m. | |
| Tue | 10:30 a.m. to 9:00 p.m. | |
| Wed | 10:30 a.m. to 9:00 p.m. | |
| Thu | 10:30 a.m. to 9:00 p.m. | |
| Fri | 10:30 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:30 a.m. to 7:30 p.m. |
We had issues with the bridesmaids session not being booked, but they did make room for our girls to try on dresses. I was not overly happy with the lady who was doing our session but she did end up accommodating what we wanted instead of what she wanted. The dresses were beautiful and we did purchase all of them from here.
Business response:
Hello Jamie, thank you for sharing such a great review of our team in Novi. We are so excited that we were able to provide the stellar customer service you were looking for. Best wishes. Ross A.
I had a wonderful experience at David's Bridal. However I do have a complaint. After spending $1000++ on my dress I was surprised to find out that it didn't come with a garment bag. I feel like if you spend that much money on a wedding gown then it should come with a garment bag! A standard department store will give you a garment bag but I had to buy one for my wedding gown. That is ridiculous!
Business response:
Hello Sarah, thank you for taking the time to provide us with your feedback. It allows us re-evaluate current policies and procedures so that we can make the proper adjustments to ensure better selections and customer service for the future. Best wishes, Ross A
I have never had good experiences from Davids bridal and neither have any of my friends, so we do not typically go there. We went in this store on a whim and could not be happier ! Victoria Williams was amazing ! She was down to earth and fun ! The wedding process is a crazy one and she did a wonderful job making me and the people with me feel comfortable. I ended up leaving with two beautiful veils and a waist band. Thank you Victoria ! We will be back :)
Business response:
Hello Tammy, thank you for sharing your experience with us. We are so excited we were able to provide you with the service fit for a bride to be. Congratulations and best wishes. Ross A.
On both my visits to this location the associates were warm and friendly. One helped me pick out my beautiful dress and celebrated with me... and the other helped me try it on when I picked it up a few weeks later. Both ladies made me feel special and I would recommend David's Bridal in Novi to any lady looking for a beautiful dress and great customer service. Thank you ladies! �
Business response:
Hello Pam, thank you for sharing your experience with our team in Novi. We are so excited that we were able to provide the customer service experience you were looking for. Best wishes. April B.
I came in today, accompanied by my Mom, to try on wedding dresses for the first time ever. I was a little nervous and really afraid that I was going to feel pressured to make important decisions on the spot. This was not at all the case. Melissa was absolutely amazing. She was so kind, so patient, and so helpful. She made me feel comfortable, she helped accessorize my dress, and when I mentioned that I wanted to take a day to finalize my decision, she was totally understanding. The experience she provided us was amazing! Tha... read more
Business response:
Thank you so much for sharing Chelsea. We are excited to hear we were able to make your visit a special one. Congratulations on your engagement and best wishes. Ross A.
I love the people there and how welcoming they are!
Business response:
Thank you so much for the sharing Kailea. This really means a lot to our store and all of our associates. Have a great time at your event and thank you for choosing David's Bridal. Ross A.
My fiancé and I had a wonderful experience with Victoria (Tori). I only had to try on two dresses because she knew exactly what I was looking for. It was such an enjoyable experience. Thanks Tori!!
Business response:
Hello Amber. Thank you so much for sharing your experience with our Novi team. Have a great time at your event and thank you for choosing David?s Bridal. Ross A.
First try i had an unpleasant experience with an employee but after a phone call to the manager Jenna i put that aside and decided to give them another try. I was set up with Meghan Bortle and I couldn't have been happier! I am a very indecisive person but she helped me narrow down the dresses that I did like to my top 3. She actually listened to what I had to say about each dress and took that in when selecting other options off the rack. I really had no idea what style i wanted but within the hour I said yes to my dress! S... read more
Business response:
Thank you for your kind words Heather, we are so happy that Jenna was able to make your journey with David's Bridal enjoyable. Best wishes. April B.
I went dress shopping with my mom and brides maids to get my wedding dress and my bridesmaids dresses. My consultant was Melissa. She is amazing! She made the process smooth and easy! She was a pleasure working with! She knew so much and was patient while I was trying on dresses, she had me ring the bell when I found my dress! She was amazing helping us with my girls dresses. I went back with my mom for her dress, I requested Melissa because you could tell she loved what she does and doesn't push you. She makes you feel spec... read more
Business response:
Hello Alaina, thank you for sharing your experience with our Novi team. We are so excited that Melissa was able to provide you with top notch customer service. Best wishes. April B.
Frequently asked questions about David's Bridal Novi MI
How is David's Bridal Novi MI rated?
David's Bridal Novi MI has a 4.9 star rating with 3,666 reviews.
When is David's Bridal Novi MI open?
David's Bridal Novi MI is closed now. It will open at 10:30 a.m.