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DCP-L5500DN

3.9

    About this business

    Brother products have been changing the way people work, and play, for years. Our reliable, high-quality, feature-rich printers, scanners, labelers, and more are hard at work in homes everywhere. Whatever your need, Brother products are always "At your side." 

    3.9145 reviews
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    Daisy's profile image
    5 years ago

    The copier makes black streaks across the copies making the copies unusable. The worse product I have purchased so far from brother's. I purchased 3 of these copiers/printers for our small tax office, but the copier ending in Serial Number #525471 can not longer be used. We have had a for a few months. If you are planning to buy one of these copiers you may want to think twice before getting one. 

    Wherewereyouin62's profile image
    Wherewereyouin62 
    5 years ago

    Lousy product in my opinion - AVOID I bought it for copying, but I expected it to function as a wireless printer. The connection was tenuous at best. Unable to connect to my wireless network at work. I had my very capable IT professional attempt a wired connection as well. It would drop off the network spontaneously, making it useless to my front office staff. The touch screen was cumbersome to use. Saving a shortcut to copy pages was less than satisfactory as it will only save a function and assign a number to that shortcut... read more

    dan berry's profile image
    dan berry 
    5 years ago

    Do not buy this if you have an Apple computer This printer is not compatible with Apple computers. It was an effort to get anything printed. It might work fine with non-Apple. I'm not sure. 

    Cliente de Amazon's profile image
    Cliente de Amazon 
    5 years ago

    ocupa 10.5 amperes usa muchísima electricidad. requiere una conexión que aguante 10.5 amperes! 

    Daniel K.'s profile image
    Daniel K. 
    5 years ago

    Garbage. Steer clear of ALL Brother products. Not only is this printer garbage, Brother is garbage. They are unwilling to fix their problem. The printer printed dark and smudgy. I called Bother (sic) and was told that I had to clean and replace the print cartridge. So I did. Another $100 down the drain. I just called them back. I'm still in warranty. Brother is telling me that I have to drive it to a service center that is over an hour away... and they'll possibly have to charge me to fix it? What are they thinking? The bott... read more

    Dan Parks's profile image
    Dan Parks 
    6 years ago

    Sleep mode! This must be the laziest printer I've ever owned. Once it goes into sleep mode it will not wake up until I've unplugged. Brother provides online instructions on how to resolve the issue, but they didn't work. Very disappointed in this machine. 

    D.D. Kort's profile image
    D.D. Kort 
    6 years ago

    Sleep mode! This must be the laziest printer I've ever owned. Once it goes into sleep mode it will not wake up until I've unplugged. Brother provides online instructions on how to resolve the issue, but they didn't work. Very disappointed in this machine. 

    Angela's profile image
    Angela 
    6 years ago

    DON'T BUY!!!! This printer is unbelievably horrible. It requires daily cleaning. Otherwise it streaks black. Scanning is a continuous challenge. I've done every troubleshooting trick on the web and still I'm scanning to a USB and then putting the USB into my laptop. Really? This printer is so terrible it negatively impacts my ability to get my job done as I spend time each day trying to get it to work. I admit that this "boat anchor" might be a lemon. I've had good Brother printers in the past. JUST NOT THIS ONE. 

    larry d's profile image
    larry d 
    6 years ago

    Avoid this printer at all costs! This printer worked for a week, then spots started appearing on paper, worked with Brother and they said we probably damaged it. I stated there is toner leaking out, then they sent me a new cartridge. There is still a shadows on the page. I am trying support again, but this whole experience was poor. Been using printers from Xerox, Lexmark and HP for years and never experienced problems like this. Finally tossed it in trash after it started to leak toner again. Last brother printer ever! 

    Frequently asked questions about DCP-L5500DN

    How is DCP-L5500DN rated?

    DCP-L5500DN has a 3.9 star rating with 145 reviews. 

    When is DCP-L5500DN open?

    DCP-L5500DN is closed now. It will open at 9:00 a.m.