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DraftKings at Casino Queen
- Hotels
- East St Louis, IL
About this business
Location details
200 Front St, East St Louis, IL, 62201, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 3:00 p.m. | |
| Tue | 8:00 a.m. to 3:00 p.m. | |
| Wed | 8:00 a.m. to 3:00 p.m. | |
| Thu | 8:00 a.m. to 3:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Business response:
Hello Byron! Thank you for the wonderful review, we greatly appreciate you taking a moment to rate us, and we look forward to seeing you again in the future.
Business response:
Thank you for taking the time to rate us. We appreciate you for staying with us.
Business response:
Thank you for the 5-star review! We take pride in knowing that our continued efforts at excellence are working. If you care to share further details about your experience, we invite you to message us directly.
Business response:
Thank you for the 5-star review! We take pride in knowing that our continued efforts at excellence are working. If you care to share further details about your experience, we invite you to message us directly.
My husband loved the casino. The staff at the hotel and casino were super nice for the most part. The food at the sports book was pretty good. If you want to eat after 10 pm or before 8 am you’re outta luck. The hotel is older and any updates don’t include usb ports. Coffee in the lobby was not good; the coffee from the casino coffee shop was pretty good but again… 8 am!! The hotel was clean and mostly quiet and comfortable. Overall at this price point, it’s hard to beat.
Business response:
We thank you for your business and appreciate you taking the time to tell us about your experience. DraftKings at Casino Queen constantly strives to improve our service and your feedback helps us to do that. To submit any additional comments, cares or concerns please feel free message us directly.
Business response:
Hello Michael and thank you so much for taking a moment to rate us! If you have any specific concerns or suggestions on how we can improve, please feel free to share them with us. We thank you for choosing to stay with us and we look forward to having you again!
Business response:
Thank you so much for taking the time to leave an review. We truly appreciate you for staying with us.
Business response:
We’re sorry to hear that your experience wasn’t up to par. We invite you to message us at directly with any additional feedback that you feel would help us improve going forward.
The lobby area was clean. The carpet in our room was stained significantly, the bottle of complimentary lotion left in our room had been previously used. There was no complimentary breakfast provided even though it stated online there would be. We were only given 3 pillows with our king sized bed so we had to ask for more. Also no microwave in the room. Bathroom and bedsheets were clean, the ac was cold. It was easy to get to without all the city traffic, easy parking and the metro link is right in the parking lot, and it wa... read more
Business response:
We're sorry to hear that your experience wasn't up to par. We appreciate your feedback and will be sure to use this as a coaching opportunity to enhance our product and service.
Frequently asked questions about DraftKings at Casino Queen
How is DraftKings at Casino Queen rated?
DraftKings at Casino Queen has a 3.8 star rating with 9,759 reviews.
When is DraftKings at Casino Queen open?
DraftKings at Casino Queen is open now. It will close at 5:00 p.m.