DraftKings at Casino Queen

3.8

Hotels
East St Louis, IL

About this business

Hospitality Hotels

Location details

200 Front St, East St Louis, IL, 62201, United States

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Weekday	Schedule	Status
Mon	8:00 a.m. to 3:00 p.m.
Tue	8:00 a.m. to 3:00 p.m.
Wed	8:00 a.m. to 3:00 p.m.
Thu	8:00 a.m. to 3:00 p.m.
Fri	8:00 a.m. to 5:00 p.m.
Sat	8:00 a.m. to 5:00 p.m.
Sun	Closed

3.89,761 reviews

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Krishonda

3 years ago

The hotel was decent no food there, the restaurant was coming soon the pool area was not open there was only one microwave to use all the way on the first floor so that was kind of a bummer, they tried to charge me for an extra night when checking out so that was a problem, I had to call the front desk for the wifi password they didn't tell me coming in... however issues in the room like the plug in the sink being stuck and the toilet being clogged were attended to right away with no issues. I still probably won't stay here ... read more

Business response:

We are so sorry to hear that you had an unpleasant stay with us. Your customer experience does not meet our standards,which is deeply worrying.We will ensure that this does not happen again.

Jennifer

3 years ago

Mardi Gras weekend Only stayed at the hotel because of Mardi Gras. Didn't want to drive home afterwards. Hotel is not what it use to been. The bed was super uncomfortable, the pillows were awful, i felt like there was blood stains on the floor and the toliet was leaking. There was water all over the bathroom floor because of it.

Business response:

Thank you for taking the time to provide us with feedback. We are sorry to hear about your unpleasant experience. Our goal is to provide the best customer service. We will ensure that this will not happen again.

Abbe

3 years ago

Business response:

Thank you for taking the time to leave us an rating.We truly appreciate your business.

Steve

3 years ago

Business response:

Thank you for outstanding review and we look forward to seeing you again soon!

Richard

3 years ago

Very nice room bed's great 4 pillows per bed is a plss. Very nice stay . Wish they would have had coffee in the morning and a Carry out sack.

Business response:

Thank you for the nice review. For future references, we do serve coffee in our garden room downstairs by the front desk from 6:30am to 10:30am.

Richard

3 years ago

Good Stay One night stay.

Business response:

Thank you for the outstanding review and we look forward to seeing you again soon!

Marquis

3 years ago

Business response:

Thank you for taking the time to leave us an rating. We truly appreciate your business.

BERTRAM

3 years ago

Sort of old needs to be updated

Business response:

Thank you for your feedback! We are in the process of remodeling a portion of the rooms on the property. Soon there will be 5 more new restaurant options as well. Hope to see you soon

Laura

3 years ago

Quick night stay. Clean, comfortable bed, friendly staff. Great place for a quick night stay!

Business response:

Thank you for your wonderful review! We hope to see you stay with again soon.