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Elison Independent & Assisted Living of Maplewood
- Assisted Living Facilities
- Bridgeport, WV
About this business
Location details
1000 S Maplewood Dr, Bridgeport, WV, 26330, United States
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My mom and I were so impressed with this facility. Everything was clean and organized; no odors anywhere like at some other facilities (an item on the checklist). We met with Tim Rhodes, who gave us our tour and explained every detail on all of their options. The apartments are bright and spacious, and they repaint or renovate each apartment whenever a new resident takes possession. You can tell they take great care in maintaining their living quarters and grounds, as well as the whole facility. The staff was courteous and p... read more
We haven’t had a lot of time to form our impression yet, but so far our experience with Emeritus has been very positive.
JUST CITED 14 TIMES BY the STATE for many issues! My Grandmother is currently there and we are moving her out this month. This company is all about making money … most companies are NOT at the expense of the RESIDENTS! Beware there are better options for [removed] thousand a month. Broken elevators no actives on the assisted living side. Horrible low quality meals and when they run out of food they will make a soup from all the leftovers. My grandmothers room has went weeks without getting cleaned and trash taken out. They h... read more
Business response:
Hi there Joshua! We appreciate you taking the time to leave a review of Elison Independent & Assisted Living of Maplewood. As we operate by a resident-first philosophy, input like yours helps us to improve. At our community, we take resident experience very seriously. For us to learn and grow, we always welcome feedback from current residents and their families. In order to understand more about your feedback and best be able to help, we would like to invite you to connect one-on-one with our Regional Vice President of Opera... read more
Looks great on the outside appearance....but very rude care givers. We ended up calling adult protective service to have them investigated. Many people fired. Not a nice place for [fee removed] a month
DO NOT RISK your family member…Poor communication is the norm, dangerously so! Our mother moved in & we noted communication issues the 1st day. She was given food on the allergy list we provided at several meals. Thankfully we had a camera in her room so could circumvent some issues. We’d call in with appointments or shuttle requests, no one relayed to other staff. My mother was to have surgery, needed to fast, sign on her door said fasting, called at 5 a.m. with reminder, she was still woken up to go to breakfast. The eleva... read more
Business response:
Hello, Thank you for taking the time to leave a review. At Elison Independent & Assisted Living of Maplewood, our resident’s safety and well-being is our top priority. Therefore, we ask that you call Regional Director of Operations Cindy Filpanisck at (682) 351-2493 to further discuss your experience.
Frequently asked questions about Elison Independent & Assisted Living of Maplewood
How is Elison Independent & Assisted Living of Maplewood rated?
Elison Independent & Assisted Living of Maplewood has a 3.9 star rating with 71 reviews.
When is Elison Independent & Assisted Living of Maplewood open?
Elison Independent & Assisted Living of Maplewood is open now. It is open 24/7.