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Encompass Health Rehabilitation Hospital of Shelby County

4.6

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Location details

900 Oak Mountain Commons Ln, Pelham, AL, 35124, United States

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4.6224 reviews
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Anna M.'s profile image
Anna M. 
rating
3 months ago

Excellent place and staff to rehabilitate! The private rooms and ability to have a care person with you most of the time was great 

Business response:

We appreciate your feedback Anna, thank you for trusting Encompass Health with your care! 

Anna M.'s profile image
Anna M. 
rating
3 months ago

Excellent place and staff to rehabilitate! The private rooms and ability to have a care person with you most of the time was great 

Business response:

We appreciate your feedback Anna, thank you for trusting Encompass Health with your care! 

Chris D.'s profile image
Chris D. 
rating
a year ago

This a top notch rehabilitation center. The nurses are very caring and treat the patients with extra good care. The nurses and whole staff are very friendly as well. My step dad has been to this facility twice with great results. My best friend has been there three times and he has had great results. I recommend this rehabilitation to anyone they are top notch in every way. 

Chris D.'s profile image
Chris D. 
rating
a year ago

This a top notch rehabilitation center. The nurses are very caring and treat the patients with extra good care. The nurses and whole staff are very friendly as well. My step dad has been to this facility twice with great results. My best friend has been there three times and he has had great results. I recommend this rehabilitation to anyone they are top notch in every way. 

Gina K.'s profile image
Gina K. 
rating
2 years ago

We had gone to Encompass Lakeshore after my husbands stroke late last year but it was a long drive on the interstate when having to go back and forth. So after he was hospitalized again in early this year, many suggested Encompass Pelham. And it was much closer. But they did not live up to their recommendations. They were extremely short-staffed. The nurses were very nice and I appreciate their care for my husband. Most of the staff were very nice and would help if asked. The therapy was not as good as Lakeshore. I'm not sur... read more

Business response:

Hi Gina, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Gina K.'s profile image
Gina K. 
rating
2 years ago

We had gone to Encompass Lakeshore after my husbands stroke late last year but it was a long drive on the interstate when having to go back and forth. So after he was hospitalized again in early this year, many suggested Encompass Pelham. And it was much closer. But they did not live up to their recommendations. They were extremely short-staffed. The nurses were very nice and I appreciate their care for my husband. Most of the staff were very nice and would help if asked. The therapy was not as good as Lakeshore. I'm not sur... read more

Business response:

Hi Gina, we’re sorry to hear about your experience. We have forwarded this information to the appropriate contacts. If you’d like to share additional details, please email us directly at feedback@encompasshealth.com. 

Lisa M.'s profile image
Lisa M. 
rating
2 years ago

This facility is top notch and I highly recommend that anyone that has a loved one that needs inpatient hospital rehabilitation find a way to have your loved one go there. Great, caring staff from the receptionist to the top. If you have an opportunity to have your love one there, by all means go!!!!!! 

Business response:

Lisa, we appreciate your feedback and are happy that you had such a positive experience at Encompass Health Rehabilitation Hospital of Shelby County. 

Lisa M.'s profile image
Lisa M. 
rating
2 years ago

This facility is top notch and I highly recommend that anyone that has a loved one that needs inpatient hospital rehabilitation find a way to have your loved one go there. Great, caring staff from the receptionist to the top. If you have an opportunity to have your love one there, by all means go!!!!!! 

Business response:

Lisa, we appreciate your feedback and are happy that you had such a positive experience at Encompass Health Rehabilitation Hospital of Shelby County. 

Rebekah P.'s profile image
Rebekah P. 
rating
2 years ago

Sepsis landed my dad in the ICU mid-December. He finally was sent to a skilled nursing facility for rehab where he continued to rapidly decline. My sister and BIL finally just brought him home as we knew any further decline would render him incapable of being cared for at home, and that meant ever again. He wasn't home an hour before being sent him to the ER with dangerously low oxygen levels: Another UTI and a blood infection. He continued to decline to where he no longer had ANY mobility. On a hoyer lift and unable to sup... read more

Business response:

Thank you for allowing Encompass Health Rehabilitation Hospital of Shelby County to support and care for your family member! 

Frequently asked questions about Encompass Health Rehabilitation Hospital of Shelby County

How is Encompass Health Rehabilitation Hospital of Shelby County rated?

Encompass Health Rehabilitation Hospital of Shelby County has a 4.6 star rating with 224 reviews. 

When is Encompass Health Rehabilitation Hospital of Shelby County open?

Encompass Health Rehabilitation Hospital of Shelby County is open now. It is open 24/7.