Endeavour Hyundai - Colchester

Seb Thornton 

on Google

7 months ago

Shocking service at Hyundai Colchester booked in a diagnosis on a faulty headlight aim. Supply headlight fitting 1 hour labour simple enough. Head light adjuster faulty near side front tps sensor not working. Service department change quote to 2 to 3 hours labour to fit headlight even tho i fitted the new one in 10 minures. £300 to fit tps sensor. As car was removed from Hyundai it turned out workshop miss diagnosed tps sensor after time and effort another Diagnosis was done and it was the off side front tps sensor not worki... read more

Joanne Andrews 

on Google

5 months ago

Appalling customer service, still waiting for problem to be resolved 3 months after reporting. We purchased a Hyundai Tuscon 2019reg from Endeavour Colchester In August, 3 months later active hood sensor warning, seat belt sensors faulty and sometimes every light and sensor possible flashing and beeping. Booked into service dept to check faulty sensor, expecting work would be done under warranty, to be told damage to sensor has been caused by an accident so not covered under warranty! We have not been involved in an acciden... read more

Dolly Pud 

on Google

3 weeks ago

Excellent service from start to finish! Connah was fantastic, very professional, knowledgeable, and helpful throughout the servicing of my car. The whole team were friendly, welcoming, and went above and beyond to make everything as easy as possible. I'm really pleased with the experience and would highly recommend this dealership to anyone looking for great customer service and quality care for their vehicle. Five stars! ⭐⭐⭐⭐⭐ 

simon keys 

on Google

4 weeks ago

I had a brilliant experience at the ol colchester Hyundai thanks to Conner and Selby. I was looking for a new Hyundai and wasn't entirely sure which model would suit me best, but they were both incredibly helpful throughout the process. They took the time to go through the different options with me, explained all the features clearly, and helped me find a car that matched exactly what I was looking for. Nothing seemed too much trouble, and they were always happy to answer my questions. Their friendly attitude, product kno... read more

PGK 

on Google

a month ago

I’m writing this review because, unfortunately, my experience with Hyundai Colchester and the service I received from Bradley has been very disappointing. The car I purchased was a grey CUPRA Formentor. I appreciate that this was not a CUPRA franchise vehicle and that I believe it had come into the dealership as a part exchange. However, I still expected a reasonable standard of preparation and customer service, regardless of the brand. We travelled around four hours to collect the car after reserving it and booking an app... read more