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Endurance Warranty Services
- Auto Repair
- Northbrook, IL
About this business
Location details
400 Skokie Blvd., Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great acumen in dealing with me. Concerned I had no further questions. Explained my coverage as a review. I learned some coverage I didn't realize I had. Very pleasant. Will gladly revert my friends. He is a keeper,!
Business response:
Hi, ******. We're happy to hear that you're satisfied with your Endurance coverage plan! If you have any questions, don't hesitate to reach out to us. We're here to help. - Endurance
I had cancelled my warranty policy. However, after doing so, I was getting text messages about something being wrong with my account. The employee quickly confirmed my warranty had been cancelled and told me how to get rid of the texts I was getting!Thank you much.
Business response:
Hi ***, thank you for sharing your experience. We're glad our team was able to quickly confirm your cancellation and help resolve the text message issue. We appreciate your feedback and are happy we could assist. - Endurance
Excellent customer ********************** in all ***********************. Completely satisfied with the value and service of this provider.
Business response:
********, thank you for recommending us in your review! We're glad your experience with us was a great one. - Endurance
Very respectful and caring for customer best *******************
Everyone I spoke with on your team have excellent customer ********************** skills. ****** and **** were especially tuned in and offered a great product and assistance. Thank you to all of you for your knowledge and support.
Great service so far, submitted one claim and it was Handled with care
Customer ********************** was great! The representative explained everything in detail. He even apologized for going into so much detail but said he wanted the customer to know all of the benefits and the do's and don't on my part. I did a ****** search and Endurance was rated "Top Pick" so it seemed like the right thing to do. Thanks!
Business response:
*******, thank you for taking the time to share your experience. We're glad to hear our *** took the time to clearly explain the coverage and expectations, and that you felt well informed throughout the process. We appreciate your kind feedback. - Endurance
****** was outstanding in how he dealt with me. He was professional, knowledgeable, courteous, and a good listener. He is a real asset to your company. He deserves a bonus.
Business response:
Hi, *****. Thank you for taking the time to leave us a rating and for our feedback about our rep. **** much appreciated! - Endurance
The quotation and explanation of the services and costs were very well explained. Not high pressure but the deal got sweetened near the end and that sealed the deal. Both of our current vehicles extended warranty expire in a few months and we wanted to extend them. Be aware that they have a wait before filing a claim after you buy it ( 30 days and 1000 mi. ). So plan ahead.
Business response:
Hi, ***. Thank you for sharing your experience and for choosing Endurance for both of your vehicles. We're glad to hear the coverage options and costs were clearly explained and that the process was straightforward. We also appreciate you noting the waiting period so others can plan ahead. We appreviate your trust, and we look forward to supporting you when you need us! - Endurance
Frequently asked questions about Endurance Warranty Services
How is Endurance Warranty Services rated?
Endurance Warranty Services has a 4 star rating with 35,353 reviews.
When is Endurance Warranty Services open?
Endurance Warranty Services is open now. It will close at 5:00 p.m.