Enigma Properties

shannea b. 

on Birdeye

2 weeks ago

This company is raping consumers for every fee they can pump out of you. Unprofessional, non responsive, rude and have no regard for their tenants. Ever since this company purchased my building, everything has gone downhill and the rent has went up 400 dollars in two years! Trying to trap people in leases. Tenants have rights! I will be filing a complaint. 

Angela L. 

on Birdeye

a month ago

Agana Baertlein is the leasing agent for Enigma Properties. Sadly, our building was sold about 9 months ago and Enigma now manages the property. I have lived at this location for 7 and 1/2 years, with timely rent payments. We were sent a notice asking us to sign a new lease by June 1st 2026 for a start date of September 2026. I went on the company app and the lease agreement was not there for me to sign. And then I got a text stating that they were not going to renew my lease. I talked to somebody in the office who forwarded... read more

Dan O. 

on Birdeye

4 months ago

Do not rent from enigma. They neglected to set up our garbage for 4+ months after purchasing our building from Katz. Garbage piled up and attracted animals after blowing all over the yard. It’s impossible to get in touch with them as a tenant. They have no customer facing office you can visit, and the only phone number provided goes to a call center where you can leave them a voicemail, but no way to talk to property management directly. Multiple tenants were ignored for months at a time with no way to get in contact with ... read more

John M. 

on Birdeye

4 months ago

Enigma Properties sent my security deposit to an address that I lived at YEARS ago even though I provided them with my current address. I even have proof that I provided them with my current address. I reached out to Enigma regarding this issue and they admitted to making a mistake. I now wont be getting my security deposit within 21 days of move out all because they messed up. 

John M. 

on Birdeye

4 months ago

My ceiling was leaking so I called Enigma Properties and spoke with Eric. At that point my ceiling was leaking for 42 days and I was emphasizing this to Eric. His response was, “why don’t you say 42 again!?!?” That was the worst customer service I have ever experienced in my life. Eric is extremely rude and unprofessional. 

Otho B. 

on Birdeye

5 months ago

If I could give it 0 starts I would. Extremely disappointed with the management of this property. I have made multiple attempts to contact the property manager, but their voicemail is consistently full. In any urgent or serious situation, management is essentially unreachable and offers no support. My experience living at 2867 S. Kinnickinnic Ave has been overwhelmingly negative. I do not feel safe here. Police have been called to the complex numerous times, often during early morning hours. Marijuana use is a major and on... read more

John M. 

on Birdeye

5 months ago

My ceiling was leaking for 44 days. 

John M. 

on Birdeye

5 months ago

The owner of Enigma Properties (Eric Higgins) is extremely rude and unprofessional.  I recommend avoiding Enigma if you are looking for an apartment. 

Northwick L. 

on Birdeye

5 months ago

Invasive and unprofessional. After years of failing to fix a major leak in my home, they suddenly want to be in my apartment multiple times a week because they are selling the place. Ashley, specifically, is an abusive narcissist and goes out of her way to belittle tenets. They do not care about your schedule at all, they come in whenever they want, even multiple times in the same day. When I complained about staff trying to illegally enter my home while I was asleep on two consecutive days (an ongoing issue over the 5 years... read more