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2605 Washington St, Pella, IA, 50219, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 4:00 p.m. | |
| Tue | 7:00 a.m. to 4:00 p.m. | |
| Wed | 7:00 a.m. to 3:30 p.m. | |
| Thu | 7:00 a.m. to 4:00 p.m. | |
| Fri | 7:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Friendly. Explained options well satisfied
I called with a concern and they graciously made an appt. for the same day. I was treated promptly and thoughtfully. Answered all my questions. Very thankful I could be seen in Pella and so quickly.
Very little wait time and staff was great!
Did not think enough time was spent on the examination
Business response:
Thank you for sharing your feedback. We’re sorry to hear you felt that insufficient time was spent on your examination. We take concerns about the quality and thoroughness of our care seriously and appreciate you bringing this to our attention. We’d welcome the opportunity to discuss your experience further so we can better understand your concerns.
Dr. Koch was just a nice as Dr. Palmer! I ALWAYS have a good experience with Epiphany Dermatology! From the front desk to each and every assistant that accompanies the doctors, they ALL have the best personalities for working with patient's. Friendly, compassionate and thorough is who they are and I love that they often have samples of products that they suggest which is SO handy and helpful. Wait time is always minimum and I really appreciate their close proximity to me in the Pella office! Can't say enough good things abou... read more
Everyone was very kind and caring. Dr Greiner and her nurse explained everything very thoroughly. Very happy with this clinic.
Quick friendly service in a clean welcoming atmosphere! Five-star service for sure. I highly recommend Epiphany for all your skin care needs!
Business response:
Hi, Jennifer. We're delighted you had such a great experience! Thank you for taking the time to share your kind words.
My experience was fine could have been better technology and procedures.
Business response:
Thank you for taking the time to share your feedback. We’re glad to hear that your overall experience was fine, but we’re sorry we didn’t exceed your expectations. We’re always looking for ways to improve the technology, procedures, and overall patient experience we provide. We appreciate you sharing your perspective, as feedback like this helps us identify opportunities for improvement. Thank you for choosing us for your care.
no wait time. treated spots on head quickly. rescheduled for a six month follow up. all went well.
Business response:
Hi, David. Thank you for the fantastic review! It's feedback like yours that motivates our team every day.
Epiphany Dermatology has a 4.9 star rating with 983 reviews.
Epiphany Dermatology is closed now. It will open on Monday at 7:00 a.m.