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Epiphany Dermatology
- Dermatologists
- Las Cruces, NM
About this business
Location details
141 N Roadrunner Pkwy STE 228, Las Cruces, NM, 88011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very rushed, Dr spent maybe 5 minutes with me. Didn't feel listened too. I have been seeing him for 4 years and I feel like just a number. One appointment to the next is never the same and I plan what meds I need.
Business response:
Thank you for your feedback. We’re sorry to hear that your recent visit felt rushed and that you didn’t feel fully heard. That’s not the experience we want for our patients, especially someone who has been with our practice for four years. We take concerns about communication and continuity seriously and would appreciate the opportunity to speak with you directly. Please contact our office and ask to speak with our office supervisor so we can better understand your experience. We truly value the trust you’ve placed in us.
Professional staff and Doctors great experience.
Business response:
Hi, Scott. Thank you for the fantastic review! It's feedback like yours that motivates our team every day.
You never know where they are going to send your prescriptions even after you tell them 3 or 4 times. It’s happen to me more than once…..
Business response:
We’re sorry to hear this has happened more than once, especially after you confirmed your preferred pharmacy multiple times. We understand how frustrating that must be. Please contact us so we can review your account and make sure this is corrected right away. We appreciate your feedback and the chance to make it right.
I went to you about spider bites and didn't get much information
Business response:
Thank you for your feedback. We’re sorry to hear you felt you didn’t receive enough information during your visit. We understand how important it is to leave with clear answers and guidance, especially when dealing with something concerning like possible spider bites. Providing thorough explanations and addressing all questions is very important to us, and we’ll share your comments with our team. If you’d like to discuss your visit further or still have questions, please contact our office. We will be happy to help.
Highly recommend! Staff is friendly and helpful. Dr. Kerner is kind and knowledgeable answered questions I had.
Outstanding. Never less than that.*****
Very professional staff and quick in-processing.
Entire staff are always friendly, efficient and professional!! Dr Kerner has been my Dermatologist for years!! Always recommend my friends to go there for a great experience!!
On time and Dr Kerner was professional and took care of my problem
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.8 star rating with 4,357 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is open now. It will close at 5:00 p.m.