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Epiphany Dermatology
- Dermatologists
- Las Cruces, NM
About this business
Location details
141 N Roadrunner Pkwy STE 228, Las Cruces, NM, 88011, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 12:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Dr Hermann was good, care was good. Room was uncomfortable.
Business response:
Hi, Beth. Thank you for the fantastic review! It's feedback like yours that motivates our team every day.
Fit me in last minute. 5 minutes and had a diagnosis with a prescription on the way. Always a great experience.
Business response:
Hi, Pamela. We're so grateful for your wonderful feedback and are thrilled that we could provide you with such a positive experience!
Waiting time was minimal, staff was friendly. Dr was polite and helpful
Check in was done previously online, office check in was quick, called a few minutes later and ushered directly into an exam room. A few minutes later Dr. Kerner came in and completed exam. Checked out but no followup appointment given. All in all a very, very good experience.
Did not treat issues
Business response:
We regret to learn your concerns were not addressed. Please contact us at (575) 521-1177 to further discuss your concerns.
Was seen on 06/10/2026 by James Kerner. First a few patients were very upset that appointments were set for a certain hour and had a hour wait in the waiting room still. A lady got up very upset and left! When I was called in I was still seated in the back waiting room for 32 minutes. Once called into a room the doctor went in within 5 minutes. I told him my primary doctor wanted to see if I had Eczema or Psoriasis, and my Rheumatologist wanted me to be checked for Psoriatic arthritis. Doctor Kerner looked at my hands not ev... read more
Business response:
Thank you for taking the time to share your feedback. We sincerely apologize for the extended wait time you experienced during your visit. We understand how frustrating it can be to arrive for a scheduled appointment and spend additional time waiting. We are also sorry to hear that you felt your concerns were not fully addressed during your appointment. Our goal is for every patient to feel heard, understood, and confident in their care plan. We take feedback like yours seriously and will share your comments with our leaders... read more
The wait times are absurdly disrespectful. Leave work a half and hour early (pto), only to sit there for :50 minutes before I’m seen. It’s always like this and must be an acceptable part of the culture there. “Wait almost an hour for a 5 min appointment!” This is something your organization needs to work on.
Business response:
Thank you for your feedback. We understand that your time is valuable, and we sincerely apologize for the extended wait. While unforeseen circumstances can occasionally impact our schedule, we recognize that this has been a recurring issue. Your comments have been shared with our team as we continue working to improve our scheduling and patient experience. We appreciate you bringing this to our attention.
The wait was longer than expected. The exam room was too cool.
Had to wait a hour after my appointment time before I was seen by the Dr.
Business response:
Thank you for your feedback. We apologize for the long wait time and understand how frustrating that can be. We’re actively working to improve our scheduling and reduce delays.
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.8 star rating with 4,748 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open on Monday at 8:00 a.m.