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Epiphany Dermatology
- Dermatologists
- El Paso, TX
About this business
Location details
1550 N Zaragoza Rd Bldg 2, Ste 203, El Paso, TX, 79936, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:00 a.m. to 12:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
AL, a PA there, was and is excellent!!! He did a wonderful job freezing off spots on my face & all over my legs. He was and is very patient an kind, Al gave me the attention & time that I needed. I love going to him especially before the heat from the summer comes. That way my skin has more time to fully heal.
************************ and his team of ****** and **** were superb. They were very skilled and very accommodating. At first, I felt that they were not really interested in me personally, but that changed as the procedure continued. They were kind and made sure I was comfortable. I was especially impressed with their skill and perseverance. The procedure took 3 hours.**** took care of me after each collection of the tissue, carefully cauterizing the area. He also was especially gracious and answering my questions. I felt th... read more
Awesome staff. *** is awesome with ***** and fillers. Definitely coming back and recommending to friends and family.
Epiphany took over my dermatologists practice and now it is a mess. The online scheduling system doesnt work it apparently posts appointments for new patients that dont exist despite choosing the new patient option. The text system that youre funneled into when you call apparently doesnt have sufficient staff to cover it. My doctor *** used to take time for thorough exams now is ******* out the door. Little care in this healthcare. Thanks **** ******* and ******* **************** for making healthcare worse.
I was told by Dr. **** to schedule an appointment with Dr. ** *** **** if I had any problems as he was moving to **************. I made an appointment to ask questions about medication. I was questioned about why I was there, I wasnt due a follow up ( as if I was doing something wrong). When Dr. **** came into the exam room she also questioned why I was there. No exam, no discussion about the skin condition. I asked a question about a med and she said thats all you are here for?. I met her in September to discuss meds and in... read more
Horrible experience. Took my insurance info over the phone, all was good. Waited until I showed up to say they don't take my insurance. Put on the spot if I would again have to wait for an appt elsewhere. (Seems like a shady practice). Agreed to the out of pocket visit charge. They did some minor things that took less than a minute (which I said wasn't necessary because they had been there my whole life) and then said it would be 3x the charge they originally said (plus additional fees coming later). They took down my phone#... read more
I went to the ****** ** location for a exam. After I was given 2 options for the cream need to treat the sun spots. A 3 week cream that insurance would cover or a 1 week for $50. I chose the 1 week. I was told to schedule a follow up to make sure the cream worked. At the follow up she said I need to do the 1 week cream again for another $50. I think they make more money off the 1 week cream. Then I received a bill for the follow up visit when they charged me up front for the first visit. Knowing I would have passed on the fo... read more
This place is a JOKE! Million dollar offices and not a functioning brain cell in sight. I was referred to them to get laser hair removal. The first consultation appointment I had, I was made to wait 45 minutes past the scheduled time. When I did finally meet with someone, she continued to tell me I needed to go through insurance when I told her I didn’t need to do so. I had to prove I was able to pay for my services through more humiliating questions about my income. On the day of the appointment, the morons called twenty mi... read more
Business response:
We are sorry to see that we did not exceed your expectations, we strive to put patient care at the forefront in all we do. Our laser procedures have a very specific operation protocol for the safety of our patients. We welcome the opportunity to discuss this situation with you and to work to resolve any concerns you have. Please give our Regional Manager a call at ************** at your earliest convenience.Thank you.--***************************Regional Operations Manager
I went to the clinic about 5 weeks ago for a rash on my calf. I was prescribed a topical steroid cream and told to use it 2X daily and it would clear within a few days. 4 weeks later I presented again as the rash was spreading and was extremely inflamed. ************** came into the exam room, asked me how he could help me, then took one look at my calf and announced that it was ring-worm. I was given a prescription for Terbinifine tablets, which I was to take one every day. He then asked me if I was taking any other meds. I... read more
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.7 star rating with 598 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open tomorrow at 7:30 a.m.