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Epiphany Dermatology
- Dermatologists
- Rockwall, TX
About this business
Location details
2504 Ridge Rd STE 102, Rockwall, TX, 75087, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 4:00 p.m. | |
| Tue | 8:00 a.m. to 4:00 p.m. | |
| Wed | 8:00 a.m. to 4:00 p.m. | |
| Thu | 8:00 a.m. to 4:00 p.m. | |
| Fri | 8:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Bright cheerful staff and Doctors. Great care!Â
Business response:
Hi, James. Reading your positive review made our day! Thank you so much for the encouragement and for choosing us.Â
Quick and painless mole removalÂ
Business response:
Hi, Stephanie. We're delighted you had such a great experience! Thank you for taking the time to share your kind words.Â
The staff was very professional and on time! My visit with my Dr. and assistant had good information and worked great with each other.Â
Business response:
Hi, Billy. Thank you for the fantastic review! It's feedback like yours that motivates our team every day.Â
Dr Dunnigan is a great doctorÂ
Business response:
Hi, Tressa. We're so grateful for your wonderful feedback and are thrilled that we could provide you with such a positive experience!Â
Friendly and effective service.Â
Staff is wonderful Dr Woodruff is outstanding My appt was at 12:30. They saw me at 2:00. No explanation. Caused me to miss a scheduled meeting. No complaints about any person. Very nice. 1 1/2 hour delay cannot receive 5 stars.Â
Business response:
Thank you for sharing your feedback. We always strive to provide timely care, and we sincerely apologize when an extended wait time and inconvenience occurs. If you would like to speak with us further, please contact us at (214) 771-3100.Â
Five reminders of the appointment on my phone the week before the appointment and then a 35 minute wait to see the doctor once we were there on time.Â
Business response:
Hi Stephen, Thank you for your feedback. We understand how frustrating it is to receive multiple appointment reminders and still experience a long wait after arriving on time. We strive to keep our schedule running efficiently while also ensuring each patient receives the care and attention they need, though occasionally delays can occur. We appreciate you sharing your experience and will review both our reminder process and scheduling flow to improve the patient experience.Â
40 minute wait 👎Â
Business response:
Hi Herbert, We apologize for the delay during your visit. While unexpected scheduling needs can occasionally impact timing, we know a 40-minute wait is disappointing and appreciate you bringing it to our attention.Â
The initial visit to remove the skin cancer on my back was very frustrating. I had to wait an hour and a half for the exam room and then the operation took three to four hours which I was told beforehand, but still very tiring. When I had the stitches removed that visit was very very satisfactory.Â
Business response:
Hi Eileen, Thank you for taking the time to share your experience. We sincerely apologize for the long wait during your initial visit and understand how frustrating and tiring that must have been, especially combined with a lengthy procedure. While we do our best to prepare patients for the duration of treatment, we recognize that delays and extended time in the office can still be challenging. We’re very glad to hear that your follow-up visit for suture removal was a positive and satisfactory experience. Your feedback is i... read more
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.7 star rating with 884 reviews.Â
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open tomorrow at 8:00 a.m.Â