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Epiphany Dermatology
- Dermatologists
- Santa Fe, NM
About this business
Location details
5 Cll Medico # 5A, Santa Fe, NM, 87505, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | Closed |
Things ran a little behind schedule, but the experience with Dr. Rovner was very good. He listened well and his explanations and comments were very consistent with my history.
I had a good experience that was my first time there and the way they treated me felt like they already knew me
The front end staff are fabulous, no complaints. However the appointment itself was frankly useless. I went in for an annual skin checkup as a new patient, I am myself a physician so I understand what goes into a thorough exam and establish care appointment. My actual exam lasted less than 3 minutes (I timed it). Dr. Timothy Busch was cordial and fine, but hardly glanced at my skin before scripting out antibiotics - without reproductive or other counseling about said antibiotics, and these antibiotics have lifelong effects o... read more
Business response:
Dr. Dalton, thank you for taking the time to share your feedback. We’re pleased to hear you had a positive experience with our front desk team. We’re sorry to hear that your visit did not meet your expectations. Our providers aim to perform comprehensive and individualized evaluations while addressing the concerns discussed during the appointment. We also take medication counseling and patient education seriously. Because privacy regulations prevent us from discussing specific details of any visit publicly, we would welcome ... read more
Quick and professional
All went well. Everyone was nice and helpful. I really liked the pleasant music! Thanks all.
Business response:
Hi, John. Thank you so much for leaving us a stellar review!
Everything was great except the wait was a bit long
Business response:
Hi, Steven. Thanks for taking the time to share your positive experience, and we sincerely apologize for the extended wait time. Thank you for your feedback!
Ridiculous the doc barely checked me at all
Business response:
Thank you for sharing your feedback. We’re sorry to hear that your visit left you feeling dissatisfied. We understand how important it is to feel thoroughly evaluated and confident in your care, and we regret if that wasn’t your experience. Our providers aim to conduct focused, appropriate examinations based on each patient’s concern, but we recognize that this may not always be perceived that way. If your visit felt rushed or incomplete, we truly apologize.
The doctor was terrible. Not interested in my problems. Just dismissed all my concerns. I waited 2 months for that. Horrible patient care. Also just a warehouse approach. I came early for my appointment and watched person after person come in, see the Dr and check out. Most people saw the Dr for less than 5 minutes. One old lady in a wheelchair waited 30 minutes to see a Dr and was brought to check out. She was stunned. She paid a taxi driver to bring her and they waited for her to finish the appt. She said all that for a 2 ... read more
Business response:
Kathleen, Thank you for taking the time to share your feedback. I’m sorry to hear that your visit did not meet your expectations. We understand how disappointing it can feel to wait for an appointment and then leave feeling that your concerns were not fully addressed. Our providers aim to deliver thorough, respectful care to every patient, and visit lengths can vary depending on individual needs and medical complexity. While some visits may appear brief, clinical decisions and assessments are made carefully and thoughtfull... read more
Although, I have to say, I felt rather patronized by the young woman assistant before Dr. Rovener arrived. Sort of like she was tired of old people complaining about the relatively harmless growths on their scalps and scollded me for picking at scabs as a result of treatment thereby exacerbating my condition. What I was actually describing was the itching discomfort and the soreness of the condtion itself and that the growths had not gone away!
Frequently asked questions about Epiphany Dermatology
How is Epiphany Dermatology rated?
Epiphany Dermatology has a 4.7 star rating with 1,551 reviews.
When is Epiphany Dermatology open?
Epiphany Dermatology is closed now. It will open tomorrow at 8:00 a.m.