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Epp Foundation Repair
- Waterproofing
- St Joseph, MO
About this business
Location details
2400 Frederick Ave, Ste 315, St Joseph, MO, 64506, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:00 p.m. | |
| Tue | 7:30 a.m. to 5:00 p.m. | |
| Wed | 7:30 a.m. to 5:00 p.m. | |
| Thu | 7:30 a.m. to 5:00 p.m. | |
| Fri | 7:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Amazing company I had wall plate anchors done very happy with everything I would highly recommend
I highly recommend Epp Foundation Repair. Ryan Frees came out to do my estimate and he absolutely killed it, he was so thorough and explained everything so well. Hunter and his crew did an amazing installation and they were so clean and punctual! It was better than expected! Will surely be going to Epp for any further needs and will be recommending to all!
We hired EPP to stop water coming into our garage. They came out and used a water seeking sealing liquid to find a fill in all cracks. The stuff they used does work and the workers were polite. The problem is the stuff they used had gotten all over our garage doors. They apologize and said that this was the first time it happened, and that they will do what ever it took to fix, lie number 1. The workers came out and try to sand off the stuff but it did not work. Then they contacted Percision Door to have them look at them, b... read more
Business response:
*******, Thank you for sharing your concerns. We sincerely apologize for the damage that occurred to your garage doors during the waterproofing work. While the sealing product itself performed as intended, it should not have come into contact with your doors, and we regret that this happened. Unfortunately, we were not made aware of the issue immediately after the job was completed due to an internal communication breakdown. Once the situation was brought to our attention, we began working to find the appropriate solution. T... read more
I have had the worst experience with EPP and feel like I was scammed out of 20 grand. 1) they pushed back the initial date of work the week of. This didn't initially bother me, but in hindsight speaks to the unreliability of this company. 2) after the work was done I expressed concerns with some spots of work that were not up to par. They responded that I needed to pay my bill before they looked at it and once I paid my bill they ignored me for over 6 months! I called at least once a month, never got an answer, left a voicem... read more
Business response:
We sincerely apologize for the inconveniences we have caused you, and the amount of time it has taken for us to remedy this situation. I understand this process has been a bumpy one, and we want to assure you we will get you taken care of. Please stay in contact with our Service and Warranty manager while we work on getting your door fixed and addressing your concerns with the work we performed. It is certainly never our intent to provide this type of service and our goal is to provide high-quality service, and it’s clear t... read more
Frequently asked questions about Epp Foundation Repair
How is Epp Foundation Repair rated?
Epp Foundation Repair has a 4.9 star rating with 121 reviews.
When is Epp Foundation Repair open?
Epp Foundation Repair is closed now. It will open at 7:30 a.m.