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Erie Home
- Roofing
- Houston, TX
About this business
Since 1976, Erie Home has manufactured, supplied, and installed the best-performing roofing on the market. By providing ironclad warranties and convenient financing, we ensure that every homeowner we work with receives top quality service and value for their homes and properties. Erie Home professionals are the roofing company of choice in the greater Houston, TX area. Whether you need roof inspections or roof damage repair services, Erie Home has been the go-to roofing contractor for nearly 50 years because of our attention... read more
Location details
10788 Kempwood Dr, Houston, TX, 77043, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 9:00 p.m. |
Good morning. The experience was informative from start to finish. The only problem that I've found, and wasn't informed of, is that the front gutter was bent and not sealed so that water doesn't drip on the porch. I can't climb a ladder to see anything else. Some nails was found on the ground.
They were very professional and the contractors got the roof completed in 1 day! However I had to follow up several times for assistance with my HOA application and a form for my insurance company. They did get it done, but it took several phone calls. Everyone was very friendly.
Business response:
We are happy to hear you found our team professional and appreciated the quick roof completion. We understand the follow-up process was frustrating and will improve our communication.
Little issue was scheduling, but they did a nice job
Business response:
Hi, Donald. We are thrilled to learn that you had a positive experience with us!
I meet Luis Evans from Erie Home they showed me shingles and liners told me all about their products I was really impressed very knowledgeable and polite they were Luis was able to get me affordable monthly payment The crew and products showed up at the schedule time at Forman crew removed shingles found bad decking replaced the crew and Forman work very well together finished before dark was able to clean up was very thoroughly impressed me so I highly recommend Erie Home professional people
Business response:
Hi, Nicky. Thanks for taking the time to share your positive experience. We truly appreciate it!
A better communication between office, sales representatives and managers can definitely be improved. Various financing options, communication and printed documents should be provided. However, once the project began the roofers arrived early and with all their tools. They carefully moved and covered any possible items that could be damaged. The roofers worked very well and their manager did a great job cleaning at the end and even painting the siding that needed due to the worked completed. The roof looks great, and we ... read more
Business response:
We appreciate your feedback about communication improvements needed. We're delighted the roofers worked professionally and your roof looks great!
Erie Home just finished installing a metal roof on my home. I have been extremely impressed not only with the quality of material but also the professionalism from marketing through the completion of the install. Even the neighbors were impress with the thoroughness of the cleanup. I could not find a piece of debris or a blade of grass out of place. Shocking considering stripping off the old roof and installing a new one. I have also been very impressed with the quality. Nobody wants to put on a roof twice , so getting ... read more
Business response:
Hi, Dave. These words go a long way, it motivates us to work even harder, thank you for the review!
Great job, great staff
Business response:
We are delighted to hear about your positive experience with our staff and service. Your kind words mean a lot to us.
Very professional, great communication. Cleaned my yard after job was completed. Very satisfied.
Business response:
Hi, Jesse. Thank you for taking the time to submit a review, we really appreciate it!
They did what they agreed to do and did it on time, The roof looks good and offers details to make it stronger and longer lasting than roofs from other companies. Of course the quality of Erie Home roofs costs more, but I believe the higher quality and longer life with a longer guarantee are worth it.
Business response:
Hi, Jackson. We appreciate the kind words and are glad we could provide you with a positive experience!
Frequently asked questions about Erie Home
How is Erie Home rated?
Erie Home has a 4.9 star rating with 224 reviews.
When is Erie Home open?
Erie Home is closed now. It will open at 8:00 a.m.