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Erie Home Basement Solutions

4.8

About this business

Erie Home Basement Solutions is a division of Erie Home—a national leader in home improvement since 1976. We have long been known for offering industry-leading solutions to our customers’ most pressing needs, and our basement waterproofing, foundation repair, and crawl space services are no exception. When it comes to protecting your home against structural problems, why put the project in anything less than the most capable of hands? At Erie Home Basement Solutions, we provide the effective repair services and personalized ... read more

Location details

924 Byrd Ave, Neenah, WI, 54956, United States

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4.895 reviews
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Sally B.'s profile image
Sally B. 
4 months ago

Had to come make an adjustment in the basement. Did a great job and worked in a timely manner. Showed up on time and correct date. 

Business response:

Hi, Sally. Thanks for taking the time to share your positive experience. We truly appreciate it! 

Theresa H.'s profile image
Theresa H. 
5 months ago

Great people to work with. They get the the job done right. 

Business response:

Hi, Theresa. We appreciate the kind words and are glad we could provide you with a positive experience! 

Tim H.'s profile image
Tim H. 
6 months ago

Good job just need work 

Business response:

Hi, Tim. Thank you for taking the time to submit a review, we really appreciate it! 

Donald R.'s profile image
Donald R. 
6 months ago

Your crew did an excellent job on our basement! We can't wait until we can start remodeling it now and not to have to worry about water leaking. Thank you again! 

Business response:

We greatly appreciate your positive feedback on the excellent job our crew did on your basement! Thank you for choosing Erie Home Basement Solutions. 

Tamara G.'s profile image
Tamara G. 
9 months ago

The finish part of the job has failed, needs to be redone, does not look like the pictures, am in process of figuring out a solution to this 

Business response:

We regret to learn about the issues with the finish part of the job. Please contact us at (800) 684-4628 so we can work on finding a solution to this. Thank you for bringing this to our attention. 

Tamara G.'s profile image
Tamara G. 
10 months ago

Everything was good except some of the walls. Tape is not sticking, and some of the material is bubbled out.. 

Business response:

Your feedback is invaluable to us. We apologize for the issues with the walls and tape. Please contact us at (800) 684-4628 so we can address and resolve these issues promptly. Thank you for bringing this to our attention. 

Angelica S.'s profile image
Angelica S. 
a year ago

The sales men are great at their job. Really got us excited about fixing our moldy seeping basement. The first appointment went smooth. They installed a air purifier. The second appointment was a no call no show. So i called to complain and they sent them out two days later to prep the site. The prep group was two men and i was absolutely happy with what they did. Then they said they be there monday. They showed up but they didn’t schedule extra days with me. So when they were leaving informed me they be back the next day so... read more

Business response:

Hi, Angelica. Your feedback is highly appreciated. Thank you for the review! 

Frequently asked questions about Erie Home Basement Solutions

How is Erie Home Basement Solutions rated?

Erie Home Basement Solutions has a 4.8 star rating with 95 reviews. 

When is Erie Home Basement Solutions open?

Erie Home Basement Solutions is open now. It is open 24/7.