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ESET North America
- Software company
- San Diego, CA
About this business
Location details
655 W Broadway, suite 700, San Diego, CA, 92101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:00 p.m. | |
| Tue | 6:00 a.m. to 5:00 p.m. | |
| Wed | 6:00 a.m. to 5:00 p.m. | |
| Thu | 6:00 a.m. to 5:00 p.m. | |
| Fri | 6:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Very disappointing experience. No metrics provided and transparency on effectiveness. Called multiple time to get support and never got a human to help me if anything is actually being tracked.
ESET impresses with excellent malware detection and a user-friendly interface. Independent tests show consistent top marks. Unlike some competitors, ESET keeps systems speedy, a big plus for our clients. While some features require higher tiers, core security is strong. Easy to deploy and manage across devices, saving us IT headaches. ESET offers a reliable security solution without sacrificing performance – a win for San Diego businesses.
Horrible customer service experience. I’ve been a long time customer. The service worked great until it didn’t. My device doesn’t support their new system requirements and since I’m outside the 30 day renewal date there can be no adjustment for the difference. I didn’t cancel because it worked then. Now it doesn’t and I cannot use it. Their all or nothing policy leaves no room for extenuating circumstances. The support person I spoke to has no listening skills or patience for talking with people.
I switched from an iPhone to an Android and installed the Password manager on my new Android. Although I am able to log into it, it will not function correctly. It simply closes whatever application I am in whenever I try to access the passwords. I opened a support ticket. The first email response contained two lines. The first thanked me for contacting them and the second was an ad for the product that wasn't working. The second email said they hadn't received a response and would automatically close the case. I responded t... read more
I have had ESET on my windows PC for a number of years. I also have it on my Samsung Galaxy Note Android phone. I was never happy with MacAfee. In my area, a large chain computer store uses ESET. That was good enough for me. I've been very happy with the product.
Frequently asked questions about ESET North America
How is ESET North America rated?
ESET North America has a 3.8 star rating with 50 reviews.
When is ESET North America open?
ESET North America is closed now. It will open on Monday at 6:00 a.m.