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ExperiGreen Lawn Care
- Lawn Services
- Indianapolis, IN
About this business
Location details
2801 Fortune Circle Drive East, suite l, Indianapolis, IN, 46241, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 08:30 a.m. to 5:00 p.m. | |
| Tue | 08:30 a.m. to 5:00 p.m. | |
| Wed | 08:30 a.m. to 5:00 p.m. | |
| Thu | 08:30 a.m. to 5:00 p.m. | |
| Fri | 08:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Treated my lawn without my authorization. Than sent out a ************* joke of a company when I did authorize them to treat the year before, they over billed me and it took months to get my credit. Terrible communication Honestly the worst experience with any company in my life!
Business response:
***, Thank you for your feedback. We sincerely apologize for the experience you've had with our services, as this is certainly not the standard we strive to uphold. We completely understand your frustration regarding the unauthorized treatment and billing issues, and were truly sorry for any inconvenience this has caused.As part of our standard process, our services renew automatically from year to year. Unfortunately, because the balance is tied to the start of the season, we are unable to remove the charge at this stage. S... read more
This company treated our front yard WITHOUT permission to even be on the property. I called to ask them to never do so again and they did not admit to having been there. Their representative left two small signs indicating a treatment had been performed.
Business response:
******,Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience or frustration caused by the treatment performed at your property. We take customer privacy and property rights very seriously. It is never our intention to service a property without proper authorization. We are currently reviewing this case internally to determine how this visit may have occurred, and we will take appropriate action to prevent this from happening in the future. We understand your concern regarding the l... read more
Watch your CC bills if you hire ExperiGreen! I agreed on a 1-year contract with them to resolve a creeping ******* issue. After 1-year the creeping ******* isnt resolved and ExperiGreen treated the yard again even though I only did a 1-year deal the year prior. I was charged a significant amount more than the agreed upon price from the year prior so I called to inform them that I didnt want the service due to only agreeing on a 1-year contract and the call center said they would refund the service and cancel the payments. Th... read more
Business response:
******,We apologize for any frustration or confusion you may have experienced. As noted in all communications from ExperiGreen, our services automatically renew from year to year unless we receive a request to cancel. According to our records, you spoke with one of our representatives in May regarding cancellation. During that conversation, you agreed to continue services as we offered your next application at no charge for the issues you had beenexperiencing. Please note that all of our services are backed by a satisfaction... read more
Used to be great at treating my lawn. Now I'm being ripped off. ********* was great. ****** doesn't care about the job he does and it's clear. I just discovered he's only been treating my front and not back. I was wondering why my back looked so bad compared to the front. I decided to cancel and they never even offered a refund/credit for the service I didn't fully receive. Made no attempts to retain my business after I requested to cancel. They ended up requesting a partial refund for the last treatment that was not even ha... read more
We were surprised when Experigreen actually deducted money from my husbands **************** account without authorization! We never hired or had a contract with ExperigreenRankin in the past but not Experigreen! They said they put an application on our lawn but we never saw themjust the signno one ever came to our door or left any kind of receipt for service performed! We already have a contract with ************ .paid in full! We are now being harassed and threatened by them with a collection agency! We always pay our bill... read more
The most arrogant, rude and unprofessional staff. The lawncare technician is sneaky, never calls my phone to make me aware of his presence. Comes in quietly, apply the lawncare and leaves. Very suspicious behavior. The customer service agent told me that the lawncare technician will call me when he arrives. That never happened. Either the customer agent is lying or the lawncare guy does not give a s***. The customer agent will sell the product that are pathetic. Never hire this Lawn maintenance service, very poor and very ex... read more
a phone call in expressed then that we were not interested in the service,. Feb 25. despite repeated calls to lawn care service, ExperiGreen continues to call and has even provided robocall collection agency calls for a service which we have never wanted. we cannot get a response back about this or damage to the plants that was created by overspray of flowers and fruit bearing ***** ***** in the. these were not requested nor expressly authorized by me. I received no prior written notice indicating that my service contract wo... read more
Business response:
Thank you for your feedback. We apologize for your frustration. We would like to speak with you so we can resolve your concern, but we are having a difficult time locating you based on the name used here. Please feel free to contact us at ******************************************* mentioning this review with your contact information. Thank you.
If I could leave less then 1 star I would. The most ignorant, rude unprofessional staff and management. The technician ****** came to my house to service left without performing service then reported I declined service. Completely lied!! When speaking to management **** who wanted to just brush me off proceeded to dismiss my complaint and then hung up in my face. Do not use this company!! They are awful
My provider, *********, appears to have been acquired by ExperiGreen. Beginning late 2024, through the Spring of 2025, I made numerous attempts to cancel my service. I emailed, spoke to representatives via phone, and stopped the technician from treating my lawn telling them each time to cancel my service. However, they records are so poor they still applied treatment. Now they are demanding payment and sending it to collections.
Frequently asked questions about ExperiGreen Lawn Care
How is ExperiGreen Lawn Care rated?
ExperiGreen Lawn Care has a 4.4 star rating with 1,183 reviews.
When is ExperiGreen Lawn Care open?
ExperiGreen Lawn Care is closed now. It will open at 8:30 a.m.