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Expert Wire Inc.
- Electricians
Location details
| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recommend caution. I called Expert Wire on a Friday evening when an outlet in our garage would not work after a severe storm. We checked all the breakers first and couldn't find the problem. Their worker Juan came immediately, but he was not very familiar with our solar system. He spent 45 mins without repairing or replacing anything. Eventually the outlet worked again (I am assuming it had something to do with the rain). Juan told us the electric panel was dangerous, not up to code and might cause a fire. He charged ... read more
Business response:
Thank you for your correspondence with me regarding the services provided on July 27 by our company. At Expert Wire, we are human and must realize that from time to time we do make mistakes. I believe that what defines us is how we handle those mistakes. I take full responsibility for the missed diagnosis, as Juan was following his training. Our technicians are trained to identify possible hazards including double tapped breakers, however, our training materials did not reflect that some of, both Square D and Cutler Hammer c... read more
threy were satisfactory
Business response:
Thank you for your feedback, I would like to discuss the services provided to you in further detail. Please call our office anytime at 302-875-7953 and ask for David.
A bit more expensive than it should have been
Business response:
Thank you for your feedback, we appreciate your business.
Very professional. They showed me respect by wearing booties on their shoes and cleaning up after each project.
Business response:
We're glad we were able to be of assistance to you, thank you for your feedback.