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Extra Space Storage
- Self Storage
- Rowlett, TX
About this business
Location details
2416 Lakeview Pkwy, Rowlett, TX, 75088, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 06:00 a.m. to 10:00 p.m. | |
| Tue | 06:00 a.m. to 10:00 p.m. | |
| Wed | 06:00 a.m. to 10:00 p.m. | |
| Thu | 06:00 a.m. to 10:00 p.m. | |
| Fri | 06:00 a.m. to 10:00 p.m. | |
| Sat | 06:00 a.m. to 10:00 p.m. | |
| Sun | 06:00 a.m. to 10:00 p.m. |
Great customer service!
Business response:
So glad to hear, Kathy! We really appreciate the 5 star review!
Buyer Beware: the "internet rate" is not the rate you will pay after the first few months. You'll receive a brief letter in the mail stating they're raising your rates SIGNIFICANTLY. Ours went up fully 50%. Call the store and ask why the website doesn't indicate that this is a promotional rate and the lie/excuse is "the internet rate is not the final rate". They don't tell you that until AFTER they jack your rates. We're moving out and will never grace their doors again.
Business response:
Thank you for taking the time to leave us a review, Chris. It's disappointing to know we lost your business but appreciate you taking the time to let us know where we failed! We take into consideration location and competitor rates when setting our prices and then try to deliver value through excellent customer service. Please feel free to contact us at 888-storage to discuss this in detail or to check if there are any of our other available units that meet your storage need as well as your budget.
Frequently asked questions about Extra Space Storage
How is Extra Space Storage rated?
Extra Space Storage has a 4.9 star rating with 909 reviews.
When is Extra Space Storage open?
Extra Space Storage is open now. It will close at 10:00 p.m.