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Extra Space Storage

4.8

About this business

Location details

10225 Washington Hwy, Glen Allen, VA, 23059, United States

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WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.81,057 reviews
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Natalie K.'s profile image
Natalie K. 
4 years ago

Good experience at Extra Space Storage. Prices are great and William, the site manager, was very helpful in showing me a 3 x 3 storage locker and a 5 x 5 unit for comparison. Sometimes you're not sure what space you need and William answered all my questions so that I was comfortable picking the right unit for me. 

Sandy W.'s profile image
Sandy W. 
4 years ago

This is our first time renting storage space and the process couldn't have been easier. The property is well-maintained. Customer service was exceptional!! 

Stephen D.'s profile image
Stephen D. 
4 years ago

Excellent customer service and location is excellent. 

Business response:

Hi, Stephen. We appreciate your positive review. Please call (804) 550-0150 if you have any questions. 

Ammie D.'s profile image
Ammie D. 
5 years ago

My move in was very easy, I previously have a unit so it was a breeze. Now on the other hand, I think you should have a reward plan or some type of incentive for someone like me who’s renting more than one unit. 

Lue B.'s profile image
Lue B. 
5 years ago

If you looking to store some items this is the place. Friendly staff and the staff is just a phone call away if you need something.  

Business response:

Hello, Lue, Thank you for your positive feedback about your experience. Our team is proud to serve you and your storage needs. Please let us know if you need anything. 

KATHY K.'s profile image
KATHY K. 
5 years ago

The online process was extremely easy to do. Then I was called by the office and he explained everything. The facility is well lit and very clean and easy to get to. 

Business response:

Thank you, Kathy! We pride ourselves on keeping our storage facility clean, organized, and well lit and are thrilled to hear your experience reflects that! Don't hesitate to reach out if you need anything!   

Kathleen L.'s profile image
Kathleen L. 
5 years ago

Great and friendly service. 

Business response:

Hi, Kathleen. Thank you for your positive review! Please reach out to (804) 550-0150 if you ever need any assistance.  

Katherine M.'s profile image
Katherine M. 
5 years ago

William was very helpful and informative and made the online/telephone rental process quick and easy. My unit was clean and just as described. Very happy with the process and my unit. 

Business response:

Thank you for the excellent rating, Katherine. We are glad William was able to provide exceptional customer service as quickly as possible. Please stop by the office or give us a call if there is anything else we can do for you.  

Ashley C.'s profile image
Ashley C. 
5 years ago

Very friendly staff, clean and never have to worry about fighting for carts or elevators. Very simple move.  

Business response:

Hi Ashley, thank you for your review! We're so happy to hear that your experience with the quality and cleanliness of the facility has been positive! Feel free to reach out at any time at 888-STORAGE. 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.8 star rating with 1,057 reviews. 

When is Extra Space Storage open?

Extra Space Storage is closed now. It will open tomorrow at 6:00 a.m.