Extra Space Storage

Name: Extra Space Storage
Address: 2865 Richmond Hwy, Stafford, VA, 22554, US
Telephone: (540) 658-1908
Price range: $$
Rating: 4.9

4.9

★★

429 reviews

|Self Storage|Stafford, VA 22554 United States

2865 Richmond Hwy, Stafford, VA 22554 United States

(540) 658-1908

https://www.extraspace.com/storage/facilities/us/virginia/stafford/1000000120/?cid=org::reviews&utm_source=google&utm_medium=organic&utm_campaign=org::reviews

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About

Rent with Extra Space Storage on Richmond Hwy in Stafford, VA today! With a large selection of storage units, climate-controlled storage, and exceptional security, we're the storage facility that can accommodate all of your needs! Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility!

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4.9

★★

429 reviews

5★395

4★18

3★5

2★0

1★0

11 reviews have no rating

Reviews(22)

Google Reviews(407)

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Featured

Norman Harrell on Facebook

17 days ago

Noemi was very nice and efficient on all details of my storage unit

Business Response:

Hi Norman, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Noemi! If you need anything, do not hesitate to reach out at 888-storage.

Forest Kimmel review for Extra Space Storage

Forest Kimmel on Facebook

2 months ago

Noemi is a great costumer service rep! Great prices as well! Will recommend!

Business Response:

Hi Forest, Thank you for taking the time to leave your feedback! We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Noemi! We are thrilled that we earned your recommendation. Please stop by the office or contact us at 888-storage if you have any questions!

Bobby Joe Dobbins Jr review for Extra Space Storage

Bobby Joe Dobbins Jr on Facebook

2 months ago

Great as always. Never had any issues

Business Response:

Hi Bobby, thanks so much for your review! We are thrilled to hear your experience was positive and are always here to help with your storage needs! Give us a call at (540) 658-1908 or stop by the office if you need anything!

Lupe Nail review for Extra Space Storage

Lupe Nail on Facebook

5 months ago

Excelente servicio

Oscar A. Foster II review for Extra Space Storage

Oscar A. Foster II on Facebook

5 months ago

Noemi Rodriguez was so helpful. She helped me find a unit that was soo in my price range.

Business Response:

Thank you for the kind words, Oscar. We're glad Noemi was able to help! Our team is here to serve you, so give us a call at (540) 658-1908 if you need any future assistance.

Beverly J. During review for Extra Space Storage

Beverly J. During on Facebook

5 months ago

Noemi was so helpful!! She went out of her way to help us !!!!

MiMi Julie review for Extra Space Storage

MiMi Julie on Facebook

8 months ago

Noemi (sorry if misspelled) was very helpful and storage locker very clean. Thanks

Business Response:

Hello, Mimi. Thank you for the 5-star review! We're so happy Noemi could help. Let us know if we can do anything else to help at 888-storage.

Jesi Donovan review for Extra Space Storage

Jesi Donovan on Facebook

10 months ago

Great customer service! Great deals for my mom.

Business Response:

Jesi, Thank you for your recommendation. We are so happy to hear that we could provide you with a positive rental experience. We are glad you feel good about your rental with us. Thank you so much for choosing Extra Space Storage! As always, give us a call at 888-storage if you need anything.

Jeffrey Davis review for Extra Space Storage

Jeffrey Davis on Facebook

a year ago

Pros: 1. Really good price for unit I got. 2. Convenient location from where I live. 3. Nice staff Cons: 1. Overcharged for insurance. Though I declined insurance because I was going to get my own policy, they said I had to get theirs for first month to give me time to get mine. I got insurance on the boat I would store there three days before I picked up the boat at dealer and put it into storage. So, I was charged for insurance on an empty space for a week and then carried double insurance for three weeks. They also listed my property/boat value as being $35K and charged me the highest insurance rate. When I noted the error on the contract they corrected it to property value of $3.5K for which their insurance would be $21 less but then told me they could not refund the difference. They did offer to take it off my rent in 13 months (I paid for a year to lock in good rate). 2. Locking system on unit requires cylinder lock. Padlock, of which I have many, won’t work. They do provide the cylinder locks, but at a cost of about $16, which was not too bad compared to Amazon price ($10). Very minor issue. 3. The turn to get out of the property onto Rt 1 is very sharp. I am not looking forward to trying to get out the first time towing my trailer. Fortunately, the trailer is a small one. 4. They pester customers for reviews. Text messages and emails.

Business Response:

Jeffrey, thank you for the 5-star review! We are so glad you are satisfied with your rental rate! We know convenience is important when selecting a storage facility and are thrilled we were able to provide that for you. We understand that additional fees can be frustrating. For additional details on insurance fees and policies please visit our website FAQ section, stop by the office, or give us a call at 888-STORAGE.