Extra Space Storage's cover image

This profile has been claimed by the business owner or representative.

Extra Space Storage

4.9

About this business

Location details

583 Lynnway, Lynn, MA, 01905, United States

Get directions
WeekdayScheduleStatus
Mon06:00 a.m. to 10:00 p.m.
Tue06:00 a.m. to 10:00 p.m.
Wed06:00 a.m. to 10:00 p.m.
Thu06:00 a.m. to 10:00 p.m.
Fri06:00 a.m. to 10:00 p.m.
Sat06:00 a.m. to 10:00 p.m.
Sun06:00 a.m. to 10:00 p.m.
4.9902 reviews
Select a rating
Kirsten Kristiansen's profile image
Kirsten Kristiansen 
recommend  Recommended
3 years ago

I think the people who run the place specifically Nadia, Bianca told me the rules very eloquently they were very nice courteous. whenever I have to use the restroom because I'm there long hours they let me and they're nothing but very elegant,and classy about taking care of their clients needs they also smile often which is good because it makes you feel more comfortable. but you can tell that they are very serious in their commitment to the job. 

Business response:

Hi Kirsten, Thank you for taking the time to leave your feedback! We pride ourselves on having a courteous, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Nadia and Bianca. Our team is here to help, as always, give us a call at 888-storage if anything comes up. 

Diane Dwyer's profile image
Diane Dwyer 
recommend  Recommended
3 years ago

I would like to say that I am happy with the service I received from Nadia and Bianca I very happy they took care of me and my family would like to say I recommend this company to everyone. 

Business response:

Thank you for the review, Diane! We pride ourselves on having a friendly, accommodating staff and are so happy Nadia and Bianca were able to assist you! As always, we're here to help at 888-storage whenever you need us. 

Thomas Nuniz's profile image
Thomas Nuniz 
recommend  Recommended
3 years ago

Been coming over here with my family storaging our belongs. May I say this is the first time that this place looks cleaner than it was before. You can actually find the staff at the office to help us. Thank for improvement of service and cleanes also 

Business response:

Thank you for returning to Extra Space Storage , Thomas! We value you as a customer, and we're so happy to hear that we could improve your experience. If you have any questions, let us know at customerservice@extraspace.com. 

Ricky Chaves's profile image
Ricky Chaves 
recommend  Recommended
3 years ago

customer service was great very friendly and knowledgeable. Help me get a storage on another location. Thank you 

Business response:

Thank you for the kind words, Ricky! We're committed to providing excellent customer service. If you ever need any help with your rental, come by the office or call us at 888-storage. 

Wendy West's profile image
Wendy West 
recommend  Recommended
3 years ago

Shopping for new storage so far have not decided but will be traveling to other storage to compare price. I was very happy with the customer service given . 

Business response:

Wendy, we are so happy to hear that we could accommodate you and provide a smooth rental experience. Thank you so much for choosing Extra Space Storage! Let us know if you have questions at 888-storage. 

Sally Benson's profile image
Sally Benson 
recommend  Recommended
3 years ago

customer service was good knowledgeable employees 

Business response:

Thank you for the kind words, Sally! We're committed to providing excellent customer service. Let us know if you have questions at 888-storage. 

Ellen Orsillo's profile image
Ellen Orsillo 
recommend  Recommended
5 years ago

Great place. Managers have been so helpful. 

Business response:

Thanks, Ellen. We are thrilled you had a great experience with Extra Space Storage. If there is anything we can do for you, please let us know at 888-storage. 

Dino DiFronzo's profile image
Dino DiFronzo 
recommend  Recommended
5 years ago

Great customer service. Ask for Scott, he is great. 

Business response:

Thanks for the feedback, Dino! We are so happy Scott could meet your storage needs at Extra Space Storage. Don't hesitate to reach out to us at 888-storage if you need anything! 

Sandi Orsillo's profile image
Sandi Orsillo 
recommend  Recommended
5 years ago

great customer service, manager is always helpful, never have an issue! 

Business response:

Thank you for the kind words, Sandi! We're committed to providing excellent customer service. If you need anything in the future, feel free to stop by or call us at 888-storage! 

Frequently asked questions about Extra Space Storage

How is Extra Space Storage rated?

Extra Space Storage has a 4.9 star rating with 902 reviews. 

When is Extra Space Storage open?

Extra Space Storage is open now. It will close at 10:00 p.m.